“Give small. Give simple. Give now. Starting now is the important part, and that’s why small and simple are such important aspects of it. something you can do that’s painless and simple.”
-Greg White, Host, TECHquila Sunrise
In this week’s episode of TECHquila Sunrise, Greg hosts a live stream with Karin Bursa, and featuring a few members of the Supply Chain Now team, as they give simple tips on charitable giving.
More Podcast Episodes
consumer behavior
Podcast
November 17, 2025
Decoding Loyalty: What the Latest Research Reveals About Repeat Buyers
In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints. Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button. This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned…
Podcast
March 18, 2025
Aduanapp: Optimizando el Comercio Exterior con Tecnología
En este episodio hablamos sobre el papel fundamental de las aduanas en el comercio exterior y su impacto en la cadena de suministro. Julio Cantú, CEO y Co-founder de Aduanapp, comparte sobre los retos y oportunidades en los procesos aduaneros, especialmente en México bajo el contexto geopolítico internacional actual. Julio explica cómo funcionan las aduanas como puntos clave de control en la importación y exportación de mercancías, así como la complejidad en el proceso de clasificación de productos introduciendo algunas de las soluciones tecnológicas que han creado en Aduanapp destacando la importancia de mejorar la comunicación entre los actores de la cadena de suministro. Finalmente, Julio comparte su experiencia como emprendedor y aconseja a quienes buscan innovar en la industria: atrévanse, busquen mentores y aprovechen la tecnología para transformar el comercio exterior.