Innovation and disruption are constants in the supply chain game. In this episode, hosts Scott W. Luton and Kevin L. Jackson, alongside special guests Greg Buzek from IHL Group and Vignesh Balasubramanian from Microsoft, dive deep into the pivotal role of generative AI in revolutionizing supply chain management. Understand the significant inefficiencies in current transportation logistics, with over 50% of trucks less than half full, and how AI can turn this challenge into a substantial efficiency gain. Our experts share real-world applications from Microsoft, highlighting AI’s role in enhancing planning and forecasting capabilities, adapting to changing data, and optimizing logistics to cut costs and improve delivery times. Vignesh’s personal anecdotes from the COVID-19 pandemic illustrate the importance of preparedness and strategic adaptation in the face of geopolitical and weather-related disruptions. Looking toward the future, we discuss strategies like nearshoring, the lasting impact of supply chain disruptions on inflation and consumer experiences, and the critical importance of maintaining clean and ready data for AI optimization. Gain valuable insights, practical strategies, and a compelling call to action to embrace AI-driven innovations to stay competitive in today’s volatile market.

In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it’s headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains. They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.   This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Gaurav Malhotra Learn more about EY Learn more…