We’re continuing our series on leadership within the booming supply chains of Africa and delving deep into the dynamic and challenging world of the African supply chain ecosystem. In this episode, hosted by Scott Luton and Mary Kate Love, we’re thrilled to have two exceptional guests with us – Jacques de Villiers, Head of Supply Chain for the Omnia Group, an influential heavyweight in the mining and agriculture sectors, and MJ Schoemaker, President of the Board at SAPICS, where she’s leading from the front to uplift and transform supply chain professionalism through educational initiatives and community engagement. Listen in as we discuss the hurdles and prospects of supply chain operations, touching upon critical issues like infrastructure, education, and the shifting paradigms from efficiency to reliability in a world where environmental and social considerations are paramount. MJ brings us insights from the upcoming 46th SAPICS conference, focusing on global healthcare, sustainability, and the importance of networking in our era of significant change. From the fine after-notes of South African wines to the empowering stories of local solutions like WhatsApp-enabled supply networks, we’ll explore how agility, diversity of thought, and mentorship shape future supply chain leaders. Stay tuned for actionable insights and…

In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.