Joining us for this episode of Supply Chain Now is Mike Griswold, Vice President of Research for Retail at Gartner. Here, we discuss Gartner’s Top 10 Strategic Technology Trends for 2024 – a list of key innovations that can help organizations accelerate towards their business goals in the fast-evolving age of AI. Of these 10, Griswold deep dives into the three that he believes supply chain professionals and supply chain organizations need to be most aware of: #1 – Sustainable Technology: With customers paying ever greater attention to DE&I, environmental and governance practices, one wrong step could have catastrophic consequences. So, how can technologies play a role in enhancing sustainability practices and ensuring enterprises don’t end up in the limelight for the wrong reasons? #2 – Democratized Generative AI: Goldman Sachs reports that investment in AI globally should approach $200 billion just by 2025. So, how can everyone leverage AI to achieve more and be more successful, not just the technologists? What are the risks, and what are the opportunities? #3 – Augmented Connected Workforce: One of the biggest challenges facing the supply chain industry is attracting and retaining top talent. So, what role can technologies play in improving competency…

Rewind the clock to the turn of the century and the technological landscape within warehousing and logistics was a lot less crowded. Today, companies are often faced with an overwhelming choice of solutions, making it more difficult than ever to determine the right tech stack to invest in. It is against this backdrop that Andy Williams and Steve Osburn join the Supply Chain Now podcast, the pair holding vast experience in the field of logistics. As Executive Vice President of Sales for warehouse robotics firm Exotec, Williams draws on two decades of knowledge gained from working in international supply chains and logistics technology. Osburn, meanwhile, brings 25 years of all-round supply chain experience to his role as Managing Director of Accenture’s system automation division. Both experts discuss how their current positions are all about providing answers to complex problems. For Williams, this involves sitting down with organizations and seeing how Exotec can integrate various robotics and technological solutions, including those from third parties, into their warehousing setups. Osburn also enjoys the challenge of negotiating unique logistics scenarios, helping clients take ideas from concept through to implementation. Discussions also center around the impact of the pandemic on retail and warehousing, how…