Retail’s new rules have altered the face of fulfillment forever – and modernizing your DC from warehouse to awarehouse is Rule 1. For years, many companies have treated fulfillment as largely a “backroom” function. Enter the COVID-19 pandemic – and its attendant global shutdowns and quarantines – and a company’s ability to keep its products flowing to buyers is in the spotlight. Supply chain leaders now must determine for their companies what “normal” looks like, and guide their executives and Boards to support new decisions and investments based on changing conditions. Whether defining a “new” normal…a “better” normal…a “safer” normal…a “riskier” normal…a “more flexible” normal, or whatever adjective fits best, supply chain leaders need new evaluation and decision frameworks to shape their fulfillment operation investments. Join Jeff Cashman, a 30-plus-year supply chain veteran, as he and Cyndi Lago, Vice President at Capgemini, a global leader in consulting, digital transformation, technology and engineering services, explore various considerations, dilemmas and options facing Chief Supply Chain Officers as they move into what has traditionally been “peak” fulfillment season and – more importantly – what 2021 is likely to have in store.

Manufacturers understand the importance of precise data management to assure that sufficient materials are available in order to avoid costly production downtime. Still, many continue to rely on an outdated and error-prone patchwork of spreadsheets and manual data inputs, often leading to supply shortfalls, mislabeled products and overstocking of products that are no longer needed. This webinar will demonstrate how artificial intelligence (AI) replaces disconnected data silos with a digitized network footprint of all goods, services and logistics throughout the supply chain so that every decision is visible across the entire organization. AI’s machine learning capabilities remove materials guesswork by continually updating and interpreting market and customer trends to drive highly accurate predictive inventory analyses for indirect MRO, direct goods and even finished products. The webinar will also explain how complete digitization of data improves operational efficiency by harmonizing real-time, continually updated data across all departments and users, streamlining inventory management for speedy access to individual product stocks and available quantities.