Freight fraud is evolving, and brokers need more than intuition to stop it. Hear directly from experts on how brokers are using tracking technology and digital document workflows to close visibility gaps and strengthen their fraud defenses. We’ll explore where fraud is most likely to occur, how operational blind spots are exploited, and what practical steps brokers can take to prevent losses and build trust with carriers and customers alike. You’ll learn: How fraud happens in day-to-day brokerage operations How tools like real-time tracking reduce exposure Practical steps for strengthening visibility and accountability Real-world examples of what brokers are doing right now

Think you’ve got visibility? Think again. Every year, an estimated 8 billion packages in the U.S. move “blind” — in transit, but not being tracked accurately or in real time. No alerts. No updates. Just guesswork. Before you know it, customers are upset, WISMO tickets are out of control — and your revenue is circling the drain. In this no-fluff session, we’ll uncover four critical visibility fails that quietly wreck shipping performance and erode customer trust during peak. And more importantly, we’ll show you exactly how to fix them fast using tools you already have.   You’ll walk away knowing how to: Detect and fix phantom shipments stuck in pre-transit limbo Set up real-time exception alerts before customers start complaining Eliminate tracking silos with one source of truth across carriers Use webhook-powered automation to reduce WISMO tickets and protect your margins