Alex Pradhan

Scott Luton wrote, “How to Improve the Customer Retail Experience: Listen to the Youth” for SAP. Read the Full Article Here.

Over the past three decades, supply chain has transformed from a back-office function focused on efficiency into one of the most strategic capabilities in business. Few leaders have witnessed (and helped shape) that evolution more closely than Mourad Tamoud, Chief Supply Chain Officer at Schneider Electric. In a recent conversation with Scott Luton, Tamoud shared lessons from a career that began as a factory-floor intern and now spans global leadership. His perspective offers a compelling roadmap for organizations navigating AI, digital transformation, resilience, and the ever-changing demands of global supply chains. Supply Chain Has Become a Strategic Function Looking back on his early days at Schneider Electric, Tamoud noted just how dramatically the profession has changed. “When I started, I was coached with the understanding that supply chain was all about the ‘Just in Time’ approach and focused on cost reduction,” he said. “Today, supply chain sits at the center of business strategy. It is about supporting growth, anticipating resilience with agility.” That evolution has also reshaped leadership itself. “My biggest lesson has been that leadership is less about having all the answers and more about defining a long-term vision and building great teams, listening and helping people succeed. That’s…