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It has been a big week (as usual) for Supply Chain Now! Did you miss an episode? Check them all out here: Listen as Daniel Studdard with the Atlanta Regional Commission, talks with Greg and Scott from MODEX 2020 about keeping freight moving:   Rodney Apple with SCM Talent Group joins Greg and Scott from MODEX 2020 to chat about securing top supply chain talent:   On Tuesday, Scott and Greg were joined remotely by Jan van Niekerk with SpotSee, to talk about leveraging technology to protect your shipments during transit:   Scott and Greg were joined by Bob Bova with Accuspeech Mobile from MODEX 2020 and discussed voice automating workflows:   On Thursday we published the new and improved Supply Chain Buzz, with Scott and Greg sharing and discussing the latest news and events in Supply Chain and beyond:   And to finish out the week, Mark Messina and Rick DeFiesta with Geek+ joined Scott and Greg for a discussion about COVID-19’s impact on consumer behaviors, warehouse operations, automation initiatives, and more:   Make sure you subscribe to Supply Chain Now so you never miss an episode and we will see you next week with all new livestreams and…

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…