Unlock the secrets to cost-saving and elevating your customer service through strategic supply chain optimizations and partnerships in this insightful episode of Supply Chain Now. Join hosts Scott W. Luton and Marty Parker as they sit down with industry experts Megan Bowen, Senior Director of Warehousing at Nolan Transportation Group, and David Phillips, Senior Director of Solutions at Transportation Insight. Discover how companies can navigate the complexities of logistics and supply chain management, leveraging continuous analysis, automation, and strategic partnerships to drive innovation and sustainability. Listen in as David shares how his team conducts regular network alignment analysis to achieve efficiency gains and recounts a case where optimizing inventory led to a 15% reduction in supply chain expenses without changing physical locations. Megan underscores the importance of choosing the right warehousing providers and the role of flexibility and scalability in maintaining an agile supply chain. Explore practical strategies for improving outbound shipping, such as consolidation, full truckload hauls, and leveraging warehouse partnerships, and understand why a holistic view of your supply chain is essential for handling disruptions and making informed shipping decisions. This episode is packed with actionable insights for improving supply chain operations, strengthening partnerships, and driving business success.…

In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.