Never has such a bright spotlight been shone on the supply chain as a vital strategic component of business success. The industry is undergoing significant transformation across several key areas, from digitalization to sustainability and building resiliency. Sitting down with John Wharff, Senior Sales Engineering Manager at EasyPost, we walk through five critical aspects that organizations must focus on addressing, solving, and optimizing to futureproof their supply chain strategies in 2024 and beyond. 1. Sustainability: Sustainability is no longer a competitive advantage, but an expectation. So, how can companies most successfully embrace sustainable supply chain practices? 2. Returns: According to the National Retail Federation, returns for 2023 totaled 743 billion. So, how can companies make the returns process more efficient and cost effective? 3. Reliability: How can we best improve the performance and reliability of our supply chains, and what performance standards and metrics are both realistic and achievable? 4. Data: How we can access, translate, and use data, not just for better visibility, but to also empower teams with the ability to make more informed decisions? 5. Omnichannel: How important is omnichannel fulfilment, and how can approaches be optimized to cut costs, improve the customer experience, and improve operational…

In this episode of Supply Chain Now, Scott Luton welcomes Angie Jula, Director of Product Management, and Matt Brolsma, Sr. Manager of Product Marketing at SPS Commerce, to discuss how AI and automation are transforming retail supply chains. Angie draws on more than a decade in product leadership, while Matt brings cross-functional expertise from both supplier and buyer perspectives. Together, they share how retailers can transform clean, connected data into actionable insights that enhance demand forecasting, supplier collaboration, and pricing strategy, all while reducing manual work that slows down their teams. From tackling organizational silos with cross-functional dashboards to equipping executives with real-time visibility, Angie and Matt emphasize why AI is no longer optional; it’s a strategic imperative. They highlight case studies on supplier scorecarding, automation-driven fill rates, and proactive exception management, showing how early adopters are gaining competitive advantages in resilience, agility, and customer loyalty. This discussion is a roadmap for retailers navigating tariffs, disruptions, and the rising expectations of today’s consumers.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show:   Connect…