Donald Frieson

We’re proud to celebrate another industry recognition for Supply Chain Now Founder, CEO, and Host Scott Luton – he has been named one of the ISCEA Top 10 Supply Chain Influencers of 2026. The International Supply Chain Education Alliance (ISCEA) highlights leaders who actively shape the profession by sharing research, perspectives, and practical insights that help advance the global supply chain conversation. (ISCEA) Scott’s inclusion reflects the spirit of the Supply Chain Now community: real conversations, practical takeaways, and a commitment to connecting practitioners across industries and roles. Through interviews, events, and ongoing dialogue with leaders around the world, his goal has always been to amplify voices and help move the industry forward together. We’re grateful to our listeners, partners, and guests; this recognition belongs to the entire community that shows up and shares knowledge every day. Check out the entire list and learn more about ISCEA here.

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Caglar Ozdag, a supply chain leader at ZS. Known for its deep analytics and technology expertise across industries such as life sciences, airlines, consumer goods, and agriculture, ZS has become a trusted partner for organizations looking to elevate their planning and manufacturing performance. Ozdag leads the firm’s supply chain practice with a focus on planning from detailed forecasting through detailed scheduling. As a former practitioner himself—having led planning operations at large global enterprises—he brings a grounded, real-world perspective to the challenges facing today’s supply chain leaders.   Old Problems Persist—and New Ones Are Emerging When asked about classic and emerging challenges in planning, Ozdag didn’t hesitate: firefighting isn’t going away. From supply planning disruptions to last-minute schedule changes, firefighting remains a daily reality. “Life happens,” Ozdag noted. Plans rarely match reality, and organizations must constantly adjust. But today, a new layer has been added: AI uncertainty. Everywhere he goes, leaders are asking the same questions: “Is AI the right investment?” “Will the ROI materialize?” “Are we adopting the right tools, or just chasing hype?” This blend of enduring complexity and emerging skepticism has become a defining…