Helen Yu

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! We started this week off with an episode of Dial P live with host Kelly Barner. During this episode Kelly talks about supplier diversity, equity, and inclusion with Neeraj Shah, the CEO of Supplier io. For Monday’s This Week In Business History episode, Scott Luton highlights national sandwich day from the interesting facts to stories about some of America’s favorite sandwich brands. On Tuesday, we released a new episode of TEK TOK with host Karin Bursa. Karin talks with Dr. Glenn Richey representing Auburn University. During this episode, these two explain consumer issues ahead of the 2021 holidays and busy shopping season. For this episode of Supply Chain Now live host Scott Luton and Greg White chat with Bobby Holland the Vice President and Director of Freight Data Solutions at U.S. Bank. And Patricia Gabriel, the Vice President of U.S. Customer Service with Mondelez international. The conversation leads to the advancements that Bobby was involved in pertaining U.S Bank and the Quarter 3 reports for Mondelez International. For Thursday, we released an episode of Digital Transformers host with Kevin…