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August 21, 2025

Hire, Onboard, Manage: Treating AI Agents Like New Team Members

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…
December 16, 2020

This Week on Supply Chain Now: December 7th – 11th

Get Ready to increase your supply chain IQ! We’ve got all the latest episodes, interviews, conversations, and livestreams right here from Supply Chain Now this week. On Saturday, Supply Chain Now hosts Scott Luton, Greg White, and Jamin Alvidrez share their perspective on the industry, top business challenges, and what their priorities are.   On Monday, Fred Tolbert, Principal at Southeast Demand Solutions in Marietta Georgia, joined the Supply Chain Now team for a recent livestream to discuss the pandemic, the latest supply chain industry news, and what new developments we can expect to see going forward.   On Tuesday’s podcast episode, Stephanie Stuckey of Stuckey’s Corporation joined us for our Full Access series to share her professional journey.   On Wednesday, Scott welcomed Shan Muthuvelu and Steffanie Ness with UCBOS to talk about the convergence of retail and eCommerce supply chains as well as the importance of metadata   On Thursday, David Shillingford with Resilience360 joined us on the Supply Chain Buzz to discuss the top news in supply chain with Scott & Greg.   And our final episode this week Polly Mitchell-Guthrie and Patrick Van with Kinaxis join us too talk about what true supply chain resilience looks…