In the world of supply chain management, the integration of artificial intelligence (AI) with the human workforce is revolutionizing the industry. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson welcome special guests Chiara Laudani and Florent Guillet-Caillot from The Estee Lauder Companies, to explore the importance of the human element in AI. Listen in as they highlight how people and technology can work together to drive innovation and efficiency. Chiara and Florent share their insights on leadership, how transparency and communication are vital in change management, and the need for agility and continuous learning to stay competitive. Join us and learn how the future of supply chain management lies in the seamless integration of AI and human talent, how investing in workforce training, talent, and internal and external collaboration will drive positive outcomes, and how leveraging artificial intelligence and human intelligence together will foster a strong, dynamic, and resilient industry.

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Scott Luton and Elba Pareja-Gallagher discuss the latest news and developments in the global supply chain industry. They touch on the ongoing crisis at the Port of Baltimore, the potential resurgence of the manufacturing industry, and the importance of sustainable sourcing and packaging. The episode features a special guest, Patricia Coan, COO of Pura, a smart home fragrance company. Coan shares her insights on building high-performing teams, the complexity of the fragrance industry, and Pura’s sustainability efforts, including a partnership with an Aboriginal tribe in Australia for sustainable sandalwood sourcing.