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“No matter what form of content creation you or your business happens to be in, you need to know that the returns – largely tied to IP ownership – are there to justify your investment of time and resources. Even organizations like Supply Chain Now have Metallica to thank for our ability to operate a successful business based on content creation. Rock on!”

– Kelly Barner, Owner of Buyers Meeting Point and Host of Dial P for Procurement on Supply Chain Now

 

In this edition of This Week in Business History, guest host Kelly Barner remembers key innovations, inventions, and firsts that took place between April 12th and the 16th, including Metallica’s legal stand against Napster, the relative advantages and costs of the Pony Express and postage stamps, and two ‘Titanic’ operations – the RMS Titanic and McDonald’s, Inc.

This Week in Business History Episode 44

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Scott Luton (00:12):

Good morning, Scott Luton here with you on this edition of this week in business history. Welcome to today’s show on this program, which is part of the supply chain. Now family of programming. We take a look back at the upcoming week, and then we share some of the most relevant events and milestones from years past, of course, mostly business focused with a little dab of global supply chain. And occasionally we might just throw in a good story outside of our primary realm. So I invite you to join me on this. Look back in history to identify some of the most significant leaders, companies, innovations, and perhaps lessons learned in our collective business journey. Now let’s dive in to this week in business history.

Kelly Barner (01:10):

Hello, and thanks for joining us. I’m Kelly Barner, owner of buyers meeting point and the host of supply chain now’s dial P for procurement. You can join me on the third Tuesday of each month for a video live stream that runs from 12 to 1:00 PM Eastern. As I bring together the leading minds in corporate spend management and do my best to blur the lines between procurement and supply chain. I’m guest hosting this edition of this week in business history. So thanks so much for listening in this week show, we’ll be remembering a number of key stories, innovations, inventions, and firsts that took place between April 12th and the 16th. As you probably know, from the title of this episode, we’re going to start by spending some time in more recent business history, the year 2000 to be exact, but don’t worry. I have plenty of looks way back in time for you today as well.

Kelly Barner (02:07):

On April 14th, 2000, the rock band Metallica filed a lawsuit in Northern California district court against Napster, a peer to peer music sharing site. Before I get into the details of the case and its implications. Let me give you some background about the players. Metallica is a rock and roll hall of fame member band that is credited with taking the heavy metal genre of music mainstream, depending on your point of view, they are probably either too brutal to listen to or completely awesome. And revolutionary, I happened to fall into the completely awesome camp. Their songs and albums have titled like master of puppets ride the lightning, the unforgiven and sad, but true music is always a matter of taste. So Metallica may not be your of tea, but financially speaking, there really is no debate. The albums they released between 1983 and 2016 sold 121 million copies. And their current net worth was recently estimated at about $900 million.

Kelly Barner (03:17):

In 2019, Forbes listed the band is one of the world’s highest paid celebrities. So like to listen to them or not, not, they are hard to ignore and they were even more so in 2000, in the other corner, we have Napster, a peer to peer network for sharing MP3s or digital music files. Someone would download the Napster software program and install it on their computer. Then they would rip the songs off of a CD locally. That’s a compact disc for all of you. Digital natives listening in this process made it possible for everyone else in the Napster network to pull music from other members, computers. In other words, without buying the music themselves, part of what made the legality of this particularly tricky is that the music never lived on Napster’s own servers. They simply provided the software and the network functionality like a conduit for naughty behavior files went straight from member to member.

Kelly Barner (04:19):

They were never in possession of the music or the files at the time. They were no digital music services like Spotify or Apple iTunes. So this was a huge deal for bands, musicians and recording companies. It took dollars directly out of their hands. In fact, sometimes albums actually leaked out on Napster before they were even available for purchase in stores, seriously hurting the critical initial sales period. This exact thing actually happened to Metallica. This brings us back to the lawsuit. I mentioned some of Metallica’s album names before, but the most relevant one here is quote and justice for all. When Metallica filed their case in April of 2000, it became the first case that involved an artist suing a peer to peer file sharing software company, other artists, including Dr. Dre filed their own suits, but Metallica effectively stood alone as bold representatives of an entire industry.

Kelly Barner (05:23):

In fact, Lars Ulrich the drummer from Metallica even testified before a Senate judiciary committee hearing on downloading music on the internet in July of 2000, the courts ruled in Metallica’s favor and while everything wasn’t corrected over night, eventually Napster was forced to file for chapter seven bankruptcy and liquidate all of their assets. Despite the fact that they had received $15 million in VC money, Napster store may have ended, but the implications of this case live on the core was copyright infringement ownership of the content created and owned by the artists and recording labels in an official statement released by Metallica. At the time they stated quote with each project, we go through a grueling creative process to achieve music that we feel is representative of Metallica. At that very moment in our lives, we take our craft, whether it be the music, the lyrics, or the photos and artwork very seriously as do most artists, it is there for sickening to know that our art is being traded like a commodity rather than the art.

Kelly Barner (06:35):

It is from a business standpoint, this is about piracy taking something that doesn’t belong to you, and that is morally and legally wrong. The trading such information, whether it’s music, videos, photos, or whatever is in effect trafficking in stolen. Yeah, the goods and quote the conversation about copyright piracy and digital ownership still rages on through the rise of iTunes and the release of the iPod artists, such as Dave Matthews band Taylor Swift, Beyonce, Jay Z, and Kanye West have all weighted into the discussion, both in their own interest and on behalf of small, independent musicians around the world, no matter what form of content creation you or your business happens to be in, you need to know that their returns largely tied to rightful IP ownership are there to justify your investment of time, talent and resources, even organizations like supply chain now have Metallica to thank for our ability to operate a successful business based on content creation.

Kelly Barner (07:45):

Rock on. We now turn from rock law to consider some older business milestones on April 13th, 1860, the first pony express reached Sacramento, California. The 1800 good mile journey began in St. Joseph, Missouri 10 days earlier. The very first journey made by the fledgling service and required a series of horse and rider relay teams to complete established long before the U S was connected from East to West by the Telegraph system. And before there was a reliable cross continental railroad, the pony express was the only way to get letters and packages across the country, other than sending them around it by ship, which took about a month or by stagecoach, which took about three weeks while it was considered lightning fast and revolutionary for its time, the pony express was never profitable and it didn’t last long. It officially ceased operation in October of 1861, just about 18 months after being launched.

Kelly Barner (08:50):

Maybe the most amazing thing is the, the fact that it’s legend continues to live on in our minds as an enduring part of the American wild West, despite its very short operating tenure in an interesting coincidence, almost exactly 40 years later on April 16th of 1900, the us postal service released the first book of postage stamps. Individual postage stamps existed long before this, but this allowed people to buy a book of stamps. More like we know today you could buy 1224 or 48, 2 cents stamps with wax paper between them to prevent sticking. Let’s do the procurement thing for just a moment and compare the cost of a stamp at the time to sending mail via the pony express. When the express first started, it cost $5 for every half ounce of mail equal to about $130 today, prices were later reduced to just $1, but they still remain too high for regular people to make use of the service.

Kelly Barner (09:54):

When you compare that cost to 2 cent stamp prices, it becomes pretty clear that the pony express had a cost problem. And that is why they went quickly from launch to history. In my final pair of stories for the week, I want to share a couple of Titanic business history milestone. The first story is early. The Titanic, the RMS Titanic on April 14th, 1912 at 11:40 PM. The Titanic hit an iceberg, a few hundred miles off the coast of Newfoundland by 2:30 AM. The following morning, it was gone. The exact number of deaths has never been pinned down, but it is estimated to be between 1,490 and 1,635 people lost in the aftermath, the white star line, which owned and operated the Titanic and its parent company. The international mercantile Marine company were not found liable, but that doesn’t mean there weren’t changes made to maritime law. As a result, the international ice patrol was formed to monitor iceberg danger in the North Atlantic and warn ships about the size and location of moving icebergs.

Kelly Barner (11:13):

It conducts reconnaissance flights and produces charts for use by vessels to this day today’s ocean shipping lanes still benefit from this patrol and no ship that has heated. The ice patrols warnings has struck an iceberg in the North Atlantic. Pardon me? While I knock on wood, moving on to another Titanic, this one, uh, Titanic business McDonald’s on April 15th, 1955. Ray crock opened the first McDonald’s Inc restaurant in desk Plains, Illinois. It also happened to be the first McDonald’s of any kind East of the Mississippi river. Now I say of any kind, because of course the McDonald brothers opened the first, first McDonald’s in San Bernardino, California in 1950.

Speaker 1 (12:00):

Okay.

Kelly Barner (12:03):

I joined the company as a franchisee and eventually bought the brothers out, famously paying them $2.7 million. So they would each still be a millionaire even after paying their taxes. Ironically, there was a misunderstanding in the sale agreement. Ray crock thought he had purchased all of the existing McDonald’s locations, including the original in San Bernardino crock was furious when he realized what happened and that the brothers would be retaining that original location. And he retaliated by exercising his ownership of the brothers own name and made them rename the San Bernardino location. The big M. Then he opened a McDonald’s just one block away and swiftly put them out of business. Makes you wonder what he might’ve thought of. Metallica’s use of the court system to protect their music rights through Napster. Something tells me he also would have been on Metallica side in that fight.

Speaker 1 (13:03):

Well,

Kelly Barner (13:03):

That just about wraps up this edition of this week in business history. Big thanks to you for tuning into the show each week. Don’t forget to check out the wide variety of industry thought leadership available@supplychainnow.com. And as a friendly reminder, you can find this week in business history, wherever you get your podcast from and be sure to tell us what you think we would love to earn your review on behalf of the entire team here at this week in business history and supply chain. Now this is Kelly Barner wishing all of our listeners, nothing but the best on that note. We’ll see you next time here on this week in business history,

Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Tevon Taylor

Host

Tevon Taylor is a dynamic leader at Pegasus Logistics, where he has made significant contributions to the company’s growth and innovation in the logistics industry. With a background in supply chain management and operations, Tevon combines strategic thinking with hands-on experience to streamline processes and enhance efficiency.  Since joining Pegasus Logistics, Tevon has been instrumental in implementing cutting-edge technologies and sustainable practices, driving the company toward a more eco-friendly approach. His leadership style fosters collaboration and empowers teams to excel, making him a respected figure among colleagues and industry peers.  Outside of work, Tevon is passionate about mentorship and actively engages in community initiatives, sharing his expertise to inspire the next generation of logistics professionals. His commitment to excellence and continuous improvement has positioned him as a key player in shaping the future of logistics at Pegasus.

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Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Sofia Rivas

Host, Supply Chain Now en Espanol

Sofia self-identifies as Supply Chain Ambassador, her mission is to advocate for the field and inspire young generations from diverse backgrounds and cultures to join the industry so that thought diversity is increased and change accelerated. Recognized as Linkedin Top Voice and Linkedin Community Top Voice in Supply Chain Management, as well as Emerging Leader in Supply Chain by CSCMP 2024, Top Women in Supply Chain by Supply & Demand Executive 2023, and Coup de Coeur Global Women Leaders in Supply Chain by B2G Consulting in 2021

Public speaker at multiple international events from keynotes and panels, to webinars and guest lectures for bachelor's and master's degrees, discussing topics such as sustainability, women in the industry, technology and innovation. Writer at different online magazines on logistics, supply chain and technology. Podcast host and guest on different recognized programs in the industry. Sofia has more than 5 years of experience from academic research and field studies to warehouse operations, demand planning and network design. She has worked in manufacturing, airport operations, e-commerce retail, and technology hardware across Latin America, North America and Europe

Currently working as Supply Chain Network Design and Optimization Manager at HP within their Global Supply Chain and Logistics team

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Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Billy Taylor

Host

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Mary Kate Love

VP, Strategy & Operations & Host

Mary Kate Love is currently the VP of Strategy and Operations at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Amanda Luton

Vice President, Production

Amanda is a seasoned production and marketing professional with over 20 years of experience across diverse industries, including retail, healthcare, and digital marketing. Throughout her career, she has worked with notable organizations such as Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Currently, Amanda manages, produces, and develops digital content for Supply Chain Now and its clients, delivering modern, engaging solutions for a wide range of audiences.

A former Vice President of Information Systems and Webmaster on the Board of Directors for APICS Savannah, Amanda also founded and led Magnolia Marketing Group, a successful digital marketing firm. Outside of her professional life, she enjoys experimenting in the kitchen, reading, listening to podcasts, and spending time with her family.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Scott W. Luton

Founder, CEO, & Host

Scott W. Luton is the Founder and CEO of Supply Chain Now, the #1 voice of Supply Chain. Supply Chain Now is an award-winning global digital content platform dedicated to the global supply chain industry and its robust community. At the heart of the platform, is the almost daily Supply Chain Now podcast, which has hit podcast leadership charts in over 60 countries. With over 20 years of extensive experience in the end-to-end supply chain, Scott has become a recognized global thought leader in the industry. His insights have been featured in major publications such as The Wall Street Journal, USA Today, the Atlanta Journal-Constitution, and CNN. In 2024, Thinkers360 named him the #1 Global Thought Leader and Supply Chain Influencer. Additionally, Supply & Demand Chain Executive recognized him as a Supply Chain Pro to Know in both 2019 and 2025, and he has also been recognized by RateLinx, ISCEA, and other organizations for his industry leadership. 

Scott is a proud United States Air Force veteran, having served on active duty from 1994 to 2002. Since transitioning to civilian life, he has been committed to supporting the veteran community through various initiatives.

Under Scott's leadership, Supply Chain Now has grown into the premier source of industry insights, offering a variety of content including podcasts, livestreams, webinars, and virtual events that engage a global audience. His passion for fostering collaboration and knowledge sharing continues to drive the platform's success.

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