Unlock the secrets to cost-saving and elevating your customer service through strategic supply chain optimizations and partnerships in this insightful episode of Supply Chain Now. Join hosts Scott W. Luton and Marty Parker as they sit down with industry experts Megan Bowen, Senior Director of Warehousing at Nolan Transportation Group, and David Phillips, Senior Director of Solutions at Transportation Insight. Discover how companies can navigate the complexities of logistics and supply chain management, leveraging continuous analysis, automation, and strategic partnerships to drive innovation and sustainability. Listen in as David shares how his team conducts regular network alignment analysis to achieve efficiency gains and recounts a case where optimizing inventory led to a 15% reduction in supply chain expenses without changing physical locations. Megan underscores the importance of choosing the right warehousing providers and the role of flexibility and scalability in maintaining an agile supply chain. Explore practical strategies for improving outbound shipping, such as consolidation, full truckload hauls, and leveraging warehouse partnerships, and understand why a holistic view of your supply chain is essential for handling disruptions and making informed shipping decisions. This episode is packed with actionable insights for improving supply chain operations, strengthening partnerships, and driving business success.…

In this episode of The Buzz, we unpack the growing complexity of returns, explore the gap between data and decision-making in manufacturing, and examine Boeing’s ongoing turnaround—plus a powerful conversation on leadership, execution, and empowering the frontline—welcome to The Buzz, powered by DOSS! Hosts Scott Luton and special guest host Ray Attiyah break down the $700B returns economy and how companies like UPS are turning reverse logistics into a competitive advantage. The conversation also dives into new data on manufacturing decision-making—and why visibility alone isn’t enough without clear action. Plus, the team explores Boeing’s slow but steady recovery and what it really takes to rebuild trust at scale. This episode delivers practical, real-world perspective on execution, leadership, and how organizations can stay resilient in uncertain times. Key Learnings & Takeaways: Returns are a $700B opportunity—customer experience now defines brand loyalty Easy, frictionless returns can drive repeat purchases and long-term loyalty Manufacturing data is improving—but decision-making frameworks are lagging Visibility isn’t enough—leaders need actionable insights, not just dashboards Only 9% of manufacturers can identify root causes in real time—leaving many stuck in firefighting mode Boeing’s recovery highlights the long road from lost trust to regained confidence Execution > strategy—top organizations are…