Today on Supply Chain Now, we explore how supply chain leaders are balancing powerful new technologies with the human expertise required to make them work. Featuring insights from Jimmy Sebastian on FourKites’ AI platform Loft, and what it means for real-world operations. Welcome to The Buzz, powered by EasyPost! Hosts Scott Luton and Rick McDonald unpack the growing convergence of AI automation and workforce strategy across the supply chain landscape. From faster workflow deployment and operational agility to the evolving labor pipeline and the surge in returns fraud, this conversation highlights why success today depends on both smarter tools and stronger people strategies. The discussion emphasizes that digital transformation isn’t replacing humans, it’s redefining how organizations empower them. What you’ll learn by tuning in: How AI workflow platforms are accelerating implementation and operational responsiveness Why human capability building is just as critical as technology investment What Gen Z’s rising interest in skilled trades means for future workforce planning The increasing business impact of fraudulent returns and how technology can help combat it Practical ways leaders can align automation with talent strategy to build resilience If you’re a supply chain, operations, or technology leader trying to scale automation without losing the…

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Mary Kate Love and Katherine Hintz bring you the second marketing edition of The Buzz! Together they tackle top news by discussing: The uptick in influencer and celebrity marketing The impact of Amazon Prime Day on consumer shopping habits and supply chain, noting the potential strain on delivery and reverse logistics due to increased purchases and returns Costco’s decision to increase its membership fee due to inflation and rising supply chain costs, while maintaining a high customer retention rate The importance of customer experience for customer retention And so much more!