In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.   This…

Today we’re diving into the multifaceted dynamics of the global supply chain landscape, emphasizing the pivotal role of leadership and workforce management within this intricate system. Welcome to The Buzz, powered by EasyPost! Hosts Scott Luton and Koray Kose welcome special guest Katie Date with Manifest to discuss: The implications of recent workforce surveys, revealing that a significant proportion of employees express discontent with their managerial relationships The critical understanding that effective leadership in supply chain management can either catalyze or hinder operational efficiency The influence of artificial intelligence in optimizing supply chain processes, positing it as a transformative force that can enhance decision-making and operational agility The importance of adaptability and proactive engagement with emerging technologies, advocating for a shift from reactive to proactive supply chain strategies to ensure resilience and competitiveness in a rapidly evolving marketplace Join us today as we focus on leadership development and technological integration as essential components of modern supply chain management.   This episode is hosted by Scott Luton and Koray Kose, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show:   With That Said…