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The Buzz: Optimizing Customer Experiences in Supply Chain

Join us as we discuss the paramount importance of nurturing relationships within the intricate tapestry of global supply chains, today on The Buzz!

This week, hosts Scott Luton and Jake Barr explore critical topics, alongside special guest Mark Gorlin, founder and CEO of Roadie. Listen in as they emphasize that successful leadership hinges upon the ability to cultivate rapport, and so much more. Listen in for:

  • Insightful perspectives on the current dynamics of tariffs and their profound implications for retail leaders
  • Innovative strategies employed by leading brands to enhance customer experiences amidst challenging environments
  • Invaluable lessons gleaned from the peak season of 2024, highlighting the necessity of adapting to soaring customer expectations and cost pressures
  • And much more!

Listen in as we navigate these multifaceted topics, and invite the audience to engage proactively with the ever-evolving supply chain landscape.

 

This episode is hosted by Scott Luton and Jake Barr, and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda.

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

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The Tech Frontier: Advancing Supply Chain Digitalization Strategies

In the rapidly evolving landscape of global logistics, the paradigm shift towards digital transformation has emerged as a cornerstone for innovation, efficiency, and sustainability…


Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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