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Featured Content
customer experience
podcast
December 8, 2025
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster. This…
manufacturing
podcast
December 10, 2025
Building a Bold New Roadmap Forward for the U.S. Manufacturing Industry
Tariffs, trade uncertainty, and shifting energy demands are colliding with rapid advances in AI, medtech, and advanced manufacturing. At the same time, companies are racing to fill hundreds of thousands of open roles, rethink how they attract talent, and modernize permitting and policy frameworks that haven’t kept pace with innovation. The result is a U.S. manufacturing sector on the verge of a new chapter, but only if leaders can unlock the right mix of policy, people, and technology. In this episode of Supply Chain Now, Scott Luton sits down with Jay Timmons, President and CEO of the National Association of Manufacturers (NAM), and Kathy Wengel, Executive Vice President, Chief Technical Operations and Risk Officer at Johnson & Johnson, live from the Innovation Summit North America 2025, powered by Schneider Electric. Together, they unpack NAM’s comprehensive manufacturing strategy and the conditions needed for American industry to thrive. Scott, Jay, and Kathy explore how permitting reform, energy leadership (including nuclear), and trade certainty impact investment decisions on the factory floor, from small manufacturers to multinational enterprises. They discuss the urgent need to expand the workforce pipeline, especially for veterans and non-traditional talent, and why modern manufacturing careers offer both purpose and prosperity.…
warehouse
webinar
December 18, 2025
Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations
Go behind the scenes of Outdoor Cap’s warehouse to hear how the company tackled picking inefficiencies and discovered a better way forward with voice technology in this new webinar. Join hosts Scott Luton and cohost, as well as Peel Chronister with Outdoor Cap and Javier Esteve with EPG as they share their real-world experience—from identifying operational challenges and evaluating solutions to achieving measurable gains in productivity, accuracy, and employee satisfaction. Outdoor Cap’s operations team and EPG’s voice expert will walk through the selection process, implementation insights, and the tangible results of adopting EPG’s LYDIA Voice. Whether you’re exploring new warehouse technologies or looking to optimize your current picking process, this session offers practical takeaways and proven lessons you can apply in your own operation. Don’t miss this opportunity to learn how voice picking drives daily results inside Outdoor Cap’s warehouse—powered by EPG.
consumer behavior
podcast
November 17, 2025
Decoding Loyalty: What the Latest Research Reveals About Repeat Buyers
In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints. Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button. This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned…
cargo theft
webinar
December 11, 2025
Inside the Cargo Theft Surge: Insights & Predictions for 2026
Cargo theft surged again in 2025 — not just as a crime trend, but as a signal of deeper supply chain vulnerabilities. As organized networks evolve, and economic and geopolitical pressures persist, traditional approaches to cargo security are no longer enough. Hosted by Supply Chain Now’s Scott Luton, join industry leaders with Tive, Stridas & CargoNet for a forward-looking discussion on what this year’s trends tell us about the future of cargo theft — and how supply chain teams can prepare for the year ahead. We’ll unpack where and why theft patterns are shifting, explore how intelligence and visibility are reshaping prevention, and hear real-world insights from a customer who’s turning data into action. Whether you’re managing global logistics, transportation networks, or in-transit visibility, this session will help you understand what’s next — and how to stay one step ahead in 2026.
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Latest Podcast Episodes
decarbonization
podcast
December 19, 2025
The Buzz: Human + Machine — Redefining the Future of Supply Chains
The future of supply chain continues to evolve at breakneck speed, and on today’s episode of Supply Chain Now, we unpack the technologies, innovations, and leadership decisions shaping what’s next for global supply chains. From human-machine collaboration to drone delivery and robotics, this episode cuts through the hype to focus on what’s practical, scalable, and impactful. Welcome to The Buzz, powered by Pegasus Logistics! Listen in as hosts Scott Luton and Kevin L. Jackson dive into the biggest developments influencing supply chain strategy today — and what leaders must do to stay ahead. Scott and Kevin are joined by special guest, Adrian Gonzalez, President of Adalante SCM. Together, they discuss: Why a deliberate human + machine strategy is essential for successful transformation, and how leaders can align people, processes, and AI Key takeaways from the Gartner Supply Chain Planning Summit, including why digital capabilities are now expected — not optional — for shippers and logistics providers Why global trade remains resilient, continuing to grow year over year despite ongoing disruption and uncertainty The critical role of real-time visibility in freight forwarding, and why many providers are still falling behind in technology adoption How Walmart’s expanding drone delivery operations signal a…
purpose
podcast
December 18, 2025
A Journey of Purpose: The Epic Climb of Kilimanjaro for Leukemia Awareness
What does it take to climb the tallest mountain in Africa — and why would someone take on that challenge in honor of a loved one? In this inspiring episode of Logistics With Purpose®️, we sit down with Kieran Purtill to unpack his extraordinary journey to the summit of Mount Kilimanjaro, a climb driven by love, loss, and purpose. Kieran shares the deeply personal motivation behind the expedition — honoring his late mother — and how her legacy shaped every step of the journey. We dive into the physical, logistical, and emotional realities of preparing for and completing such a demanding climb, from months of training to the critical role of teamwork and support along the way. Kieran also reflects on the powerful lessons he learned about resilience, perseverance, mental strength, and community when facing adversity at altitude. Whether you’re an adventurer, someone navigating loss, or simply looking for inspiration to pursue a meaningful goal, this conversation will challenge you to reflect on your own purpose — and remind you that courage and connection can carry you further than you ever imagined. This episode is hosted by Enrique Alvarez and Kristi Porter, and produced by Trisha Cordes, Joshua Miranda,…
Cultural organization
podcast
December 17, 2025
El Arte del Liderazgo multicultural
En este episodio, Sofía Rivas conversa con Carlos Barajas, VP de Operaciones en End-to-End Supply Chain para New World Brands, sobre los retos y oportunidades de liderar equipos multiculturales dentro de cadenas de suministro globales. Carlos comparte cómo su interés por el ámbito internacional comenzó desde su formación en Thunderbird, donde convivió con personas de más de 70 países, experiencia que marcó su enfoque hacia el cross-cultural management. A lo largo del episodio, Carlos explica que la clave para liderar equipos diversos es escuchar, entender y construir confianza antes de intentar implementar cambios. Destaca la importancia de adaptar el estilo de liderazgo según la cultura, pues cada país tiene ritmos, expectativas y formas de comunicar muy diferentes. Por ejemplo, menciona que en algunos países se comienza con el contexto y en otros con un resumen ejecutivo directo al punto. También comparte historias de su experiencia transformando operaciones, como el caso de una planta con riesgo de cierre que, tras tres años de trabajo conjunto, se convirtió en una de las mejores del network global de la compañía. Finalmente, Carlos aconseja a nuevos líderes desarrollar paciencia, permitir que el equipo proponga soluciones y mantenerse presentes en cada país para construir relaciones…
decarbonization
podcast
December 17, 2025
A Bold, New, Decarbonized Future: A Conversation with Steve Wilhite
Global supply chains are facing a dual transformation, an accelerating shift toward clean energy and a rapid evolution in AI-driven decision-making. As companies navigate rising expectations for sustainability, transparency, and resilience, leaders are rethinking how ecosystems come together to reduce emissions, digitize operations, and unlock new forms of value. In this episode of Supply Chain Now, Scott Luton sits down with Steve Wilhite, Executive Vice President of SE Advisory Services at Schneider Electric, live from the Innovation Summit North America 2025. Drawing on more than three decades of experience across energy management and sustainability strategy, Steve offers a rare inside look at how Schneider Electric is helping organizations tackle decarbonization at scale. Scott and Steve explore the leap forward enabled by AI-native platforms, the growing power of supply chain–wide renewable energy programs, and why collaborative intelligence, where humans and autonomous agents work together, will shape the next decade of transformation. They also highlight real-world examples from Levi Strauss & Co., Marks & Spencer, Walmart, and other global brands that are redefining how ecosystems mobilize around climate action. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources…
innovation
podcast
December 15, 2025
Building Innovative Supply Chains That Perform Under Pressure
Global supply chains are being reshaped by nonstop disruption, accelerating geopolitical tension, and an unprecedented wave of digital innovation. Organizations are under mounting pressure to build operations that can withstand volatility, scale intelligently, and respond to customers with real-time precision. In this episode of Supply Chain Now, Scott Luton is joined by Mourad Tamoud, Chief Supply Chain Officer at Schneider Electric from the Schneider Electric Innovation Summit North America 2025, for a wide-ranging conversation about what it takes to build a modern, future-ready supply chain. Drawing on nearly three decades with Schneider Electric across seven countries, Mourad shares how the company has evolved into one of the industry’s most advanced, human-centric global supply chains. Scott and Mourad explore the strategies behind Schneider Electric’s “glocal” operating model, the design principles that enable resilient multi-hub networks, and why end-to-end visibility is essential in today’s environment. They also discuss Schneider Electric’s smart factory journey, the real impact of AI on planning and productivity, and why people remain the foundation of every successful transformation. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and…
energy technology
podcast
December 12, 2025
The Buzz: Exploring the Technologies Transforming Operations Today
Today we’re breaking down the biggest forces reshaping global supply chains and the future of manufacturing, and exploring why companies are shifting from global collaboration to regional, domestic-first strategies—especially across the U.S. manufacturing ecosystem. Welcome to The Buzz, powered by Pegasus Logistics! In this episode of Supply Chain Now, hosts Scott Luton and Richard Donaldson welcome special guest Gary Bennett, Chief Integrated Supply Chain Officer at Array Technologies. Together they discuss: The technologies transforming operations today, including AI, automation, and digital tools redefining logistics and demand planning How the solar energy sector is rapidly scaling to meet skyrocketing demand The rising importance of utility-grade solar solutions as electricity demand surges from AI and data centers America’s manufacturing resurgence—powered by reshoring, new incentives for domestic content, and breakthrough energy technologies The potential future of space-based data centers and continual innovation in solar energy If you’re tracking the future of energy, manufacturing, and supply chain innovation, this episode is packed with insights you won’t want to miss. This episode is hosted by Scott Luton and Richard Donaldson, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned…
manufacturing
podcast
December 10, 2025
Building a Bold New Roadmap Forward for the U.S. Manufacturing Industry
Tariffs, trade uncertainty, and shifting energy demands are colliding with rapid advances in AI, medtech, and advanced manufacturing. At the same time, companies are racing to fill hundreds of thousands of open roles, rethink how they attract talent, and modernize permitting and policy frameworks that haven’t kept pace with innovation. The result is a U.S. manufacturing sector on the verge of a new chapter, but only if leaders can unlock the right mix of policy, people, and technology. In this episode of Supply Chain Now, Scott Luton sits down with Jay Timmons, President and CEO of the National Association of Manufacturers (NAM), and Kathy Wengel, Executive Vice President, Chief Technical Operations and Risk Officer at Johnson & Johnson, live from the Innovation Summit North America 2025, powered by Schneider Electric. Together, they unpack NAM’s comprehensive manufacturing strategy and the conditions needed for American industry to thrive. Scott, Jay, and Kathy explore how permitting reform, energy leadership (including nuclear), and trade certainty impact investment decisions on the factory floor, from small manufacturers to multinational enterprises. They discuss the urgent need to expand the workforce pipeline, especially for veterans and non-traditional talent, and why modern manufacturing careers offer both purpose and prosperity.…
customer experience
podcast
December 8, 2025
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster. This…
Content that Converts to Sales Leads
In just one webinar with Supply Chain Now, one company received 394 total registrations.
207
People attended
for a 52% registration-to-attendee conversion rate.
191
Attendees were net new qualified leads
and passed on to the sales team.
Recent Webinars
Operations
webinar
December 18, 2025
Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations
Go behind the scenes of Outdoor Cap’s warehouse to hear how the company tackled picking inefficiencies and discovered a better way forward with voice technology in this new webinar. Join hosts Scott Luton and cohost, as well as Peel Chronister with Outdoor Cap and Javier Esteve with EPG as they share their real-world experience—from identifying operational challenges and evaluating solutions to achieving measurable gains in productivity, accuracy, and employee satisfaction. Outdoor Cap’s operations team and EPG’s voice expert will walk through the selection process, implementation insights, and the tangible results of adopting EPG’s LYDIA Voice. Whether you’re exploring new warehouse technologies or looking to optimize your current picking process, this session offers practical takeaways and proven lessons you can apply in your own operation. Don’t miss this opportunity to learn how voice picking drives daily results inside Outdoor Cap’s warehouse—powered by EPG.
cargo theft
webinar
December 11, 2025
Inside the Cargo Theft Surge: Insights & Predictions for 2026
Cargo theft surged again in 2025 — not just as a crime trend, but as a signal of deeper supply chain vulnerabilities. As organized networks evolve, and economic and geopolitical pressures persist, traditional approaches to cargo security are no longer enough. Hosted by Supply Chain Now’s Scott Luton, join industry leaders with Tive, Stridas & CargoNet for a forward-looking discussion on what this year’s trends tell us about the future of cargo theft — and how supply chain teams can prepare for the year ahead. We’ll unpack where and why theft patterns are shifting, explore how intelligence and visibility are reshaping prevention, and hear real-world insights from a customer who’s turning data into action. Whether you’re managing global logistics, transportation networks, or in-transit visibility, this session will help you understand what’s next — and how to stay one step ahead in 2026.
supply chain
webinar
November 13, 2025
Empowering Decision-Making in 2026 with Supply Chain Orchestration
As global supply chains grapple with unprecedented threats, having agile and interconnected decision-making processes is pivotal. Supply Chain Orchestration empowers supply chain professionals with dramatically increased visibility into their supply chains, scenario modeling, and embedded analytics, transforming data into prioritized actions. Join Supply Chain Now hosts Scott Luton and Karin Bursa and special guest Joern Keller, the Chief Product Officer and Head of Engineering with SAP Business Network, for an insightful session on how SAP Supply Chain Orchestration is designed to contextualize risk and compliance, combining the power of SAP Business Network and AI-native capabilities to drive superior business outcomes.
logistics
webinar
November 6, 2025
Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation
In today’s rapidly evolving supply chain landscape, staying ahead means rethinking how logistics networks operate from start to finish. Join Supply Chain Now hosts Scott Luton and Jake Barr for a forward-thinking discussion with industry expert Till Dengel from SAP. This session goes beyond tools and technology to explore the strategies, trends, and collaborative approaches reshaping logistics. Learn how innovation, data-driven decision-making, and stronger partnerships can enhance resilience, improve operator efficiency, and create more agile, customer-focused supply chains. Whether you’re navigating disruption, evaluating emerging technologies, or looking to build a stronger network of partners, you’ll walk away with actionable insights to help future-proof your operations. Key Takeaways: Fresh strategies to strengthen logistics resilience in a volatile environment Practical ways to boost efficiency and streamline end-to-end operations A closer look at AI and emerging innovations transforming supply chain logistics
leadership
webinar
October 30, 2025
The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership
As is always the case, supply chain leaders are being asked to do more with less in today’s ever-disruptive business landscape: optimize today’s performance while transforming for a riskier, data-saturated, low-carbon tomorrow. There has never been a greater need for global business leaders to truly enhance & expand their digital leadership tool kit. In this session, supply-chain strategist, practitioner and author Deborah Dull, founder of the Circular Supply Chain Network and Managing Partner at Trillium Digital Services, shares a pragmatic playbook for leaders who want optimization and transformation, not one at the expense of the other. Drawing on her work across digital manufacturing, global supply chains, and circular operations, Deborah will share proven best practices that will help all attendees become a more capable and successful digital transformer.
planning
webinar
October 29, 2025
Reengineering supply chain planning: How to get more bang for your buck in 2026
“What was your return on investment in supply chain planning technology this year?” As 2025 comes to a close, many supply chain leaders are taking stock of their efforts to transform supply chain planning for their businesses. Unfortunately for some, this year’s strategic projects are falling short of expectations. Substantial budget and resources were allocated to deploy new advanced planning systems and AI solutions to improve decision-making. While progress was made, many of these investments yielded less than was expected. We can do better. Industry leaders are achieving breakthrough productivity gains by focusing on the right use cases, applying AI smartly, assessing the promised capabilities accurately and driving adoption of new planning solutions. By taking an agentic approach to supplement out-of-the-box APS functionality, these leaders are achieving the measurable business impact hoped for when they embarked on their digital transformations. Join Supply Chain Now hosts Scott Luton and Karin Bursa as they welcome special guests Caglar Ozdag and Jim Lee from ZS to discuss how supply chain leaders are getting it right. By sharing tangible examples from across industries, Caglar and Jim will articulate how leaders are achieving superior ROI on supply chain planning investments. They will propose a new…
integration
webinar
October 22, 2025
The Power of Partnership: Building Long-Term Success with Automation Integrators
As automation becomes essential for efficiency and competitiveness, the relationship between a business and its system integrator can shape both immediate and long-term success. Whether you’re exploring a single project or considering a deeper partnership, join us for an interactive and engaging webinar and discover how working effectively with automation integrators can deliver value from day one. Through real-world case studies, you’ll see how ongoing collaboration fosters trust, deepens understanding of your unique operations and enables tailored, future-ready solutions over time. Our expert panelists will share: Practical strategies for selecting the right integrator How to align on shared values How to create a framework that supports quick wins as well as continuous improvement and innovation Discover how strong partnerships drive cost-efficiency, operational stability, and repeatable wins while giving your business a competitive edge in a fast-moving industrial landscape.
webinar
webinar
October 22, 2025
Real stories: People first – Leadership lessons in driving digital supply chain transformation
Digital transformation is what most companies do, but only a few report that they have successfully achieved their aspiration. Why? Because digital transformation starts with people and organization, not with technology. Adapting the organization to be future-ready is the foundation of lasting competitive advantage. Drawing from her experience leading large-scale change management initiatives, special guest Eliza Simeonova, Quality Supply Chain Operations Officer with Haleon, joins Supply Chain Now hosts Scott Luton and Jake Barr, along with OMP Chief Commercial & Markets Officer, Philip Vervloesem, to discuss how smart talent, capability, and organizational choices create real value and how people strategy is adapted to match business goals. This session shares proven approaches for upskilling talent and building teams that confidently leverage AI and digital tools, turning challenging transformations into measurable business results throughout the supply chain. What You’ll Walk Away With: Inspiration to see why the supply chain of the future depends on bold, adaptive leaders—not just faster systems. A new perspective on why waiting for the “perfect” structure or rollout could be holding you back. Insight into how human-centered approaches—investing in people, planning, and end-to-end optimization—deliver the sharpest competitive edge.
Strategic Alliance Leaders
Supply Chain Now is powered by strategic partnerships that drive innovation in industry. Our Strategic Alliance Leaders are top content creators in the supply chain space, and deliver thought leadership, top-quality insights, and valuable influence year-round.
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