The secret to mastering retail and e-commerce supply chains is through repeatable, scalable processes and solid partnerships. Join hosts Scott W. Luton and Kim Reuter as they dive deep into the intricacies of retail and e-commerce supply chains with experts Wes Arentson and Tony Thrasher from SPS Commerce. In this episode, you’ll learn why repeatable processes are key to success and how having a well-defined onboarding procedure can prevent you from reinventing the wheel. Wes and Tony will also provide actionable strategies for integrating orders into warehouse management systems (WMS), embracing flexibility in warehouses, and the decision-making process behind building or outsourcing your company’s tech stack. If you’re aiming for a strong foundation in your business operations and want to navigate the complexities of omnichannel retail and inventory management, then this episode is a must-listen.

Supply chain technology is evolving rapidly, but cargo criminals are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Krenar Komoni (Founder & CEO of Tive) and Fernando Boom (Director of Transportation at Venture Metals +) to break down the massive shift from physical yard thefts to sophisticated, identity-based freight fraud. Fernando shares a thrilling firsthand account of how a family road trip turned into a real-time recovery mission for a hijacked $240,000 shipment of copper. While the driver successfully bypassed the physical bolt seals, covert tracking technology thwarted the heist and led to a first-degree felony arrest. Krenar pairs this narrative with over a decade of visibility expertise, unpacking how modern criminals leverage AI, chameleon carriers, fraudulent MC numbers, and double brokering to vanish with high-value freight. Moving past a reactive postmortem claims model, the panel outlines a definitive blueprint for proactive, layered defense. They explore how real-time telemetry, including route deviation alerts and light sensors, empowers logistics teams to stop fraud mid-transit. Scott DeGroot concludes by highlighting the critical enterprise costs of cargo loss, challenging shippers to audit their networks, tighten dock-level verifications, and eliminate the weak links…