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CX
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July 19, 2024

The Buzz, Marketing Edition: Breaking Down Influencer Marketing, Prime Day, & Costco CX

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Mary Kate Love and Katherine Hintz bring you the second marketing edition of The Buzz! Together they tackle top news by discussing: The uptick in influencer and celebrity marketing The impact of Amazon Prime Day on consumer shopping habits and supply chain, noting the potential strain on delivery and reverse logistics due to increased purchases and returns Costco’s decision to increase its membership fee due to inflation and rising supply chain costs, while maintaining a high customer retention rate The importance of customer experience for customer retention And so much more!
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December 19, 2025

The Buzz: Human + Machine — Redefining the Future of Supply Chains

The future of supply chain continues to evolve at breakneck speed, and on today’s episode of Supply Chain Now, we unpack the technologies, innovations, and leadership decisions shaping what’s next for global supply chains. From human-machine collaboration to drone delivery and robotics, this episode cuts through the hype to focus on what’s practical, scalable, and impactful. Welcome to The Buzz, powered by Pegasus Logistics! Listen in as hosts Scott Luton and Kevin L. Jackson dive into the biggest developments influencing supply chain strategy today — and what leaders must do to stay ahead. Scott and Kevin are joined by special guest, Adrian Gonzalez, President of Adalante SCM. Together, they discuss: Why a deliberate human + machine strategy is essential for successful transformation, and how leaders can align people, processes, and AI Key takeaways from the Gartner Supply Chain Planning Summit, including why digital capabilities are now expected — not optional — for shippers and logistics providers Why global trade remains resilient, continuing to grow year over year despite ongoing disruption and uncertainty The critical role of real-time visibility in freight forwarding, and why many providers are still falling behind in technology adoption How Walmart’s expanding drone delivery operations signal a…

Supply Chain Now Radio – Episode-115

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