How are innovations helping to transform public health supply chains? How are technology providers and analytics specialists working with the health sector to bring cutting-edge capabilities so each person has the health care needed to thrive? During this episode of Supply Chain Now’s Supply Chain Leadership Across Africa series we talk with two people who talk about the importance of innovation for public health supply chains – and what it takes to make innovations sustainable in Africa. Director of VillageReach’s Global Technical Team and experienced health supply chain expert Tapiwa Mukwashi is our first guest. On a day-to-day basis, Tapiwa ensures VillageReach’s various teams across Africa have the technical assistance they need to do their jobs, working closely with vendors such as data analytics company Kapsule to do just that. David Chen, Kapsule’s Co-CEO and Co-Founder, also joins us to explain how his innovation came to market and some of the challenges, successes and lessons learned he has collected along the way. During the conversation, the duo highlight the progress made but emphasize the need for more mature modeling and professionalization of the supply chain to better underpin African health care networks. Here, the importance of skills, infrastructure and technology…

In this episode of The Buzz, we unpack the growing complexity of returns, explore the gap between data and decision-making in manufacturing, and examine Boeing’s ongoing turnaround—plus a powerful conversation on leadership, execution, and empowering the frontline—welcome to The Buzz, powered by DOSS! Hosts Scott Luton and special guest host Ray Attiyah break down the $700B returns economy and how companies like UPS are turning reverse logistics into a competitive advantage. The conversation also dives into new data on manufacturing decision-making—and why visibility alone isn’t enough without clear action. Plus, the team explores Boeing’s slow but steady recovery and what it really takes to rebuild trust at scale. This episode delivers practical, real-world perspective on execution, leadership, and how organizations can stay resilient in uncertain times. Key Learnings & Takeaways: Returns are a $700B opportunity—customer experience now defines brand loyalty Easy, frictionless returns can drive repeat purchases and long-term loyalty Manufacturing data is improving—but decision-making frameworks are lagging Visibility isn’t enough—leaders need actionable insights, not just dashboards Only 9% of manufacturers can identify root causes in real time—leaving many stuck in firefighting mode Boeing’s recovery highlights the long road from lost trust to regained confidence Execution > strategy—top organizations are…