In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…

Automation is showing up everywhere in supply chain planning, but the winners aren’t the ones automating the most. They’re the ones choosing the right decisions to automate, bringing people along early, and using AI to build speed and confidence in planning. In this episode of Supply Chain Now, Scott Luton and special guest host Karin Bursa, CEO of NIRAKIO, welcome Noha Samara, Senior Director, Global Supply Chain at Gartner, to share key takeaways from the Gartner Supply Chain Planning Summit in Denver. Noha unpacks why AI is shifting from “side experiment” to a core part of planning’s operating model, and why the most successful organizations define a clear human-machine strategy instead of trying to “spread AI like peanut butter.” The conversation spotlights the “people side” of transformation: change management, capability-building, and involving planners early so AI is implemented with teams, not to them. The group also dives into end-to-end data and scenario-driven range planning, including how top performers extend those range discussions with suppliers, customers, and trading partners. They close by emphasizing agility through targeted automation, clarity on humans “in/on/off the loop,” and why leaders can’t afford to sit on the sidelines as the pace of disruption and innovation accelerates.…