Supply chain benchmarking has been evolving rapidly, but the biggest shifts in driving true organizational value may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Lora Cecere (Founder of Supply Chain Insights), are joined by Dave Winstone (Global Director, Supply Chain Excellence at Dow) and Wael Abdelmalek (CEO of Uthereal). Together, they explore what it truly means to define and measure supply chain excellence, moving from rigid historical spreadsheets to data-driven, dynamic benchmarking and human-AI partnership. The panel highlights how 32 top-performing companies outperformed the market by focusing on metrics that correlate directly to market cap rather than a simple popularity contest. Dave draws on nearly four decades of global leadership to make the case for focusing on portfolio rationalization and network design while bypassing traditional distractions like massive ERP implementations. Meanwhile, Wael shares how agentic AI platforms can condense 15 years of industry-leading research into minutes, creating a powerful learning engine that works alongside humans to scale organizational insights. The guests share the core operational pillars that separate top performers from the rest of the market: leadership alignment, clear strategic direction, customer focus, and balanced performance scorecards. By embracing data objectivity and the…

Mike Griswold is back with us, and in this episode of Supply Chain Now, host Scott Luton welcomes Mike to the show to discuss the key takeaways from the Gartner Supply Chain Symposium & Expo 2024. Listen in and learn more about: the keynote by Gartner’s CEO Tom Enright, and the challenges ahead for the supply chain industry the emphasis on CSCOs to demonstrate their value beyond traditional execution roles and to focus on new areas the appropriate use of technology in supply chains Tune in for that and more, including a look ahead to upcoming Gartner events, including the reveal of the Gartner Supply Chain Top 25 for 2024.