In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.

As we conclude the celebration of Earth Month in 2024, hosts Kristi Porter and Nuria Sierra welcome you to this episode of Logistics With Purpose, as Chris Forbes, co-founder of The Cheeky Panda, discusses the company’s journey and commitment to sustainability. The Cheeky Panda, a UK-based startup, produces household products like toilet paper and baby wipes from bamboo, the world’s fastest-growing plant. Forbes explains that the idea was born out of a desire to create a sustainable, high-quality product that could easily replace everyday essentials. The company, which distributes in 27 countries, has faced challenges such as working capital and supply chain management. Listen and learn as Forbes emphasizes the importance of small, sustainable choices in everyday life, and encourages consumers to question their need for plastic and opt for recyclable alternatives.