In this edition of This Week in Business History, Kelly Barner remembers key innovations, inventions, and firsts that took place between August 30th and September 3rd. In our main story, she tells the wild but true story behind the discovery of the Slinky and the journey that it started for one family in Philadelphia, Pennsylvania. We’ll also hear about the founder of the first African-American owned magazine, the introduction of the ATM, and mark a few business history birthdays.
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trends
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July 19, 2024
The Buzz, Marketing Edition: Breaking Down Influencer Marketing, Prime Day, & Costco CX
The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Mary Kate Love and Katherine Hintz bring you the second marketing edition of The Buzz! Together they tackle top news by discussing: The uptick in influencer and celebrity marketing The impact of Amazon Prime Day on consumer shopping habits and supply chain, noting the potential strain on delivery and reverse logistics due to increased purchases and returns Costco’s decision to increase its membership fee due to inflation and rising supply chain costs, while maintaining a high customer retention rate The importance of customer experience for customer retention And so much more!
tech solutions
Podcast
January 24, 2024
Talking Technological Transformations with Exotec and Accenture
Rewind the clock to the turn of the century and the technological landscape within warehousing and logistics was a lot less crowded. Today, companies are often faced with an overwhelming choice of solutions, making it more difficult than ever to determine the right tech stack to invest in. It is against this backdrop that Andy Williams and Steve Osburn join the Supply Chain Now podcast, the pair holding vast experience in the field of logistics. As Executive Vice President of Sales for warehouse robotics firm Exotec, Williams draws on two decades of knowledge gained from working in international supply chains and logistics technology. Osburn, meanwhile, brings 25 years of all-round supply chain experience to his role as Managing Director of Accenture’s system automation division. Both experts discuss how their current positions are all about providing answers to complex problems. For Williams, this involves sitting down with organizations and seeing how Exotec can integrate various robotics and technological solutions, including those from third parties, into their warehousing setups. Osburn also enjoys the challenge of negotiating unique logistics scenarios, helping clients take ideas from concept through to implementation. Discussions also center around the impact of the pandemic on retail and warehousing, how…