Digital transformation is what most companies do, but only a few report that they have successfully achieved their aspiration. Why? Because digital transformation starts with people and organization, not with technology. Adapting the organization to be future-ready is the foundation of lasting competitive advantage. Drawing from her experience leading large-scale change management initiatives, special guest Eliza Simeonova, Quality Supply Chain Operations Officer with Haleon, joins Supply Chain Now hosts Scott Luton and Jake Barr, along with OMP Chief Commercial & Markets Officer, Philip Vervloesem, to discuss how smart talent, capability, and organizational choices create real value and how people strategy is adapted to match business goals. This session shares proven approaches for upskilling talent and building teams that confidently leverage AI and digital tools, turning challenging transformations into measurable business results throughout the supply chain. What You’ll Walk Away With: Inspiration to see why the supply chain of the future depends on bold, adaptive leaders—not just faster systems. A new perspective on why waiting for the “perfect” structure or rollout could be holding you back. Insight into how human-centered approaches—investing in people, planning, and end-to-end optimization—deliver the sharpest competitive edge.

As the repercussions of COVID are still echoing through supply chains around the world, how can businesses adapt to the new reality of constant uncertainty? Optimas Solutions, a major parts distributor and manufacturer, has seen both supply and demand reliability turned upside down. In this session, we’ll have a candid discussion with Optimas’ President of Americas, Daniel Harms and ToolsGroup’s General Manager, Americas, David Barton, about how Optimas maintains service to customers amid protracted supply constraints. You’ll hear practical advice for how manufacturers and distributors can actually plan for uncertainty and lean on technology to keep performance high despite staffing challenges.