WEBINAR: How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency
Labor management is a good start to understanding operational performance, but productivity metrics alone are inadequate to drive efficiencies and business results at scale. Learn how Ferguson has superpowered their labor management practices with Operations Financial Management (OpsFM). Their sophisticated approach to data helps them quickly discern the root causes of performance lags – such as labor performance, processes, or a change in workflow.
And by managing to both performance and cost metrics, they are able to bridge the understanding between operations and finance.
Join Supply Chain Now hosts, Scott Luton and Tandreia Bellamy, along with Blake Engel of Ferguson and Dan Keto of Easy Metrics, as they show you how to bridge that gap. Learn how Ferguson manages their business by the numbers and drives operational efficiencies at scale.
In this webinar you will learn:
- How to factor difficulty of work content and adjust labor to account for it
- How to identify the causes of waste and take action for efficiency gains
- The data sources you need to merge and unify to get visibility at this level
- How to approach metrics to understand process performance
- What are the key KPIs, from GM to employee, and how to cascade them
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The High Cost of Inaction: Embracing the New Status Quo in Supply Chain
In today’s ever-evolving retail supply chain landscape, businesses face relentless challenges that demand swift adaptation and evolution. Failing to proactively embrace new paradigms and cutting-edge technologies can result in substantial costs due to inefficiencies, missed opportunities, and a loss of competitive edge. This issue is particularly pronounced in the retail sector, where failing to meet customer expectations carries the risk of customer dissatisfaction, eroded trust, potential business loss, and long-term damage to your brand’s reputation. In this webinar, we introduce you to the ‘New Status Quo’ in retail supply chain management. We’ll emphasize the critical importance of establishing an integrated ecosystem of solutions, leveraging microservices, and forging strategic partnerships to drive operational excellence and unlock transformative outcomes. Key Takeaways: Gain insights into the steep costs associated with inaction in the retail business landscape and understand its impact on your operations. Discover how Pivotree and Fluent are joining forces to address the pressing issue of declining customer experience caused by fulfillment-related challenges. Explore the Fast Start Retail Solution and learn about the tangible benefits and value it can bring to your business. Join us for this informative webinar to stay ahead of the curve and ensure your retail business…
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Bridging the Gap
Our profession has a tendency to disconnect discussions about how to create high performing supply chains from how to create high performing supply chain employees and teams. We see this in both business and academia. In business, HR is often seen as more administrative than strategic, and supply chain and HR metrics and strategy are often not aligned. It’s a similar situation in academia, with even the great Michael Porter viewing HR as an administrative role. In this webinar, as part of our webinar series, “The Bridge,” we’ll explore the reasons behind the disconnect and how to bridge the gap between supply chains and the people who run them.
