Allison Krache Giddens

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Did you miss our recent Industry 4.0 webinar with SAP? On March 23rd, Mike Lackey with SAP and Tobias Hoffmeister with MHP Americas Inc joined Scott and Greg to discuss Industry 4.0, how the opportunity to get started is NOW, and how to make that digital transformation to your R&D, manufacturing, and assets. If you missed the live session, no worries! Click here and access it right on the Supply Chain Now website.