Beau Groover

At the 2025 Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Fred Baumann, Senior Industry Principal at Kinaxis, one of the world’s most recognized leaders in supply chain planning and orchestration. Kinaxis has spent over four decades shaping the planning landscape and has been named to the Gartner Leaders Quadrant an extraordinary 11 consecutive times—a testament to its execution strength and long-term vision. Baumann’s role at Kinaxis centers on helping chief supply chain officers and senior leaders shape their strategic transformation roadmaps, quantify value, and build the business cases necessary to achieve breakthrough outcomes.   From Episodic Disruptions to Continuous Turbulence When asked about old and new challenges facing supply chain planning teams, Baumann observed a major shift: disruption is no longer episodic—it’s continuous. Historically, companies faced major disruptions every few years. Today, volatility and constraint-related challenges—whether driven by tariffs, sourcing changes, geopolitical shifts, or supply shortages—are unfolding weekly or even daily. This environment demands a new way of working. The speed of global business is accelerating, and uncertainty is at historic highs. As Baumann noted, organizations must now adjust their supply chains “much faster than they had to even last year.” The shift isn’t only…

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…