Brad Hendrickson

Special Guest Blog Post written by Bernadine Henderson Ms. Henderson, senior director of procurement at Protolabs, lifts the lid on buying in manufacturing and why relationships are central to it.   Simply put, the job of a buyer is really about buying the right thing at the right time for the right price. It sounds simple, but it really is very complicated because everything that’s going on in the world impacts the timing, the availability, and the price of the product. This means that buying has recently got a lot more complicated. World events have very real consequences on global supply chains. Just one example is the way in which buyers have responded to tariffs in the U.S. by re-routing sourcing locations. It takes a certain amount of agility to be a buyer in 2025, and this quick responsiveness is helped along by one key ingredient, and that is strong relationships with suppliers. Relationships Built on Trust A widely held misconception is that buyers are only interested in getting to the lowest price possible. In fact, the most important thing to a buyer is for suppliers to bring solutions that deliver overall value. In my experience, a really strong supplier…

At MODEX 2026 in Atlanta, the energy was unmistakable. With thousands of supply chain professionals gathered, one theme echoed across conversations: uncertainty is no longer episodic. It’s constant and seemingly endless. In a candid discussion with Scott Luton, Pete Blair, VP of Product & Marketing at Pickle Robot, unpacked how organizations are navigating volatility, workforce challenges, and the growing role of automation in keeping operations moving.   Navigating Tariffs and a Moving Target If there’s one word defining today’s global supply chain environment, it’s unpredictability. Blair points to tariffs as a prime example; and not just their presence, but their volatility. “The biggest thing we see… is the chaos of tariffs. It’s not so much that customers have to pay tariffs or not pay tariffs, it’s that they don’t know how to plan,” Blair explains. That lack of predictability is forcing organizations to rethink their networks in real time. Companies are shifting sourcing strategies, standing up temporary distribution centers in new geographies, and even making drastic decisions about whether importing goods makes financial sense at all. What’s particularly challenging isn’t the cost itself. But rather, it’s the inability to forecast. Supply chains, while resilient, aren’t designed for abrupt swings like…