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supply chain planning
December 15, 2025

Uncovering Hidden Costs in Supply Chain Planning: Tom Moore of ProvisionAI on What Companies Miss

In today’s increasingly complex global supply chain landscape, Tom Moore keeps his message refreshingly straightforward: ProvisionAI helps large companies discover hidden costs and eliminate them. Organizations such as Procter & Gamble, Nestlé, and Unilever have leveraged the company’s technology to uncover and eliminate inefficiencies—particularly in transportation and warehousing—that traditional systems fail to detect. The outcome is significant and often delivers immediate savings. But Moore believes many of these problems stem from misunderstandings about the very technologies companies rely on.   Misnamed Systems & Misaligned Expectations Before the interview officially began, Moore reflected on the surprisingly inaccurate names assigned to modern supply chain technologies. ERP systems rarely plan resources across the enterprise, despite what their name suggests. Warehouse Management Systems, while certainly used in warehouses, don’t actually “manage” much at all. People behind keyboards still make most of the critical decisions. This disconnect in terminology shapes faulty expectations. Many organizations believe their planning systems will truly plan the supply chain, yet most tools merely react to demand signals. If ABC Company orders ten cases, the system automatically replenishes—without considering warehouse capacity, transportation availability, downstream implications, or cost-to-serve. Moore characterizes this as both an old problem and a new one, and it…
workforce
April 28, 2026

The Workforce Reality Check: Why Supply Chains Still Run on People

At the jampacked MODEX 2026 in Atlanta, Scott Luton sat down with Brian Devine, President & CEO of Ignite Industrial Professionals, for a grounded and timely conversation about one of the most pressing issues in global supply chain: the workforce. While automation continues to dominate headlines, Devine makes one thing clear: people are still at the center of it all. And finding them is getting harder by the day.   “Fingerprints on Every Box” Despite rapid advancements in robotics and automation, Devine emphasizes a fundamental truth that often gets overlooked. “There’s still… fingerprints on boxes. Somebody’s putting their fingerprints on tons of boxes to move it to the next phase of the supply chain,” he explains. Even in many highly automated environments, human labor remains essential. Devine shares an example of a cutting-edge facility where autonomous forklifts handle part of the process, but still rely on human operators to complete the job. The takeaway? Automation is largely augmenting, rather than replacing, the workforce. And that makes the labor shortage even more critical to address.   A Shrinking Labor Pool One of the most compelling parts of the discussion centers on simple supply-and-demand economics. The labor pool isn’t just tight. It’s…