Caitlin Roberson

In a world where customer demands are rising and budgets are tightening, operational leaders face a tough mandate: scale faster, deliver more — all without growing the team. If you’re feeling the pressure to expand capabilities without expanding payroll, this eBook is your roadmap to making it happen. “How to Scale Operations Without Scaling Your Payroll” is a practical, executive-ready eBook from OrderEase that explores how modern logistics leaders are optimizing performance, increasing output, and driving growth — all without adding to their headcount.   Download this ebook to: Get a blueprint for smarter scaling in a tight labor market Learn how to stretch your team’s impact without overworking them Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Whether you’re a logistics leader, operations executive, or eCommerce manager, this eBook will help you take your operations further — efficiently, sustainably, and strategically.   Download the ebook here to learn more  

From Grocery Innovator to Global Tech Enabler At Manifest 2026, Scott Luton spent time with David Scheffrahn, Vice President of Sales with Ocado Intelligent Automation, to explore how fulfillment technology is evolving in an era defined by volatility. While Ocado is widely known in the UK and Europe for its e-commerce grocery leadership, Scheffrahn explained that the company’s North American focus is different. Over 25 years of building its own advanced grocery e-commerce and fulfillment operations, Ocado developed a powerful technology stack to drive efficiency. “What we’ve done in the last five years,” he shared, “has taken the tech stack that we built for our own use, and now we’re offering it to other companies to buy and use for their operations.” Today, Ocado supports 3PLs and global brands with end-to-end automation solutions that enable companies to maintain greater control over their omnichannel fulfillment, especially those looking for alternatives to marketplace giants.   Volatility Hasn’t Gone Away When asked about dominant supply chain themes heading into 2026, Scheffrahn was direct: “Volatility has not gone away.” He described 2025 as “a massive shock in the system,” with tariffs and shifting trade policies forcing customers to pause projects and reassess strategy. “Almost…