Carol Ptak, CPIM-F, CIRM

Special Guest Blog Post from Amazon Freight   For supply chains across the globe, goods in motion are promises in motion. When a palletised shipment is delayed or goes dark, the impact is felt not just in transport teams, but in customer service, inventory planning, and broader network performance. In a conversation, economist Dr. Rebecca Harding and Chris Roe, Managing Director of Amazon Freight, explored how technology and collaboration are changing the way freight networks operate. While their primary focus was freight, their insights map directly onto the resilience challenges supply chain leaders face every day.   Old pressures, new data In a study supported by Amazon Freight, every shipper surveyed agreed that technology is crucial to the freight industry’s resilience. While this isn’t a surprise, it’s an important reminder of the role that technology plays. Roe shared a key example where Amazon Freight connected a customer’s system to its own system. Visibility on the end-to-end movement went from essentially zero to a high level of coverage. Instead of discovering problems only when a shipment failed to arrive, the customer could now see disruptions as they emerged and act earlier. For supply chain teams, that move from partial, delayed information…

Special Guest Blog Post written by Chris Cunnane with InterSystems   Sustainability has become a boardroom priority. Organizations across industries have established ambitious environmental, social, and governance (ESG) goals, committed to reducing emissions, and increased investments in sustainability initiatives. Yet many still struggle to translate those commitments into tangible operational outcomes. The challenge is rarely a lack of intent. Instead, it is a lack of actionable, real-time decision-making. This is where decision intelligence comes in. Decision intelligence combines data, analytics, AI, and human expertise to improve how organizations make operational decisions. Rather than simply generating insights, it helps businesses turn those insights into actions that deliver measurable results. As sustainability increasingly depends on thousands of daily decisions across sourcing, transportation, inventory, manufacturing, and fulfillment, the ability to make better decisions at scale becomes a significant competitive advantage. The Sustainability Gap Many organizations have sustainability strategies, but execution remains difficult. According to an InterSystems survey of 450 supply chain professionals, one of the greatest barriers to ESG progress is a lack of real-time supply chain visibility. Another major challenge is inconsistent reporting from suppliers and trading partners. Without timely, trusted data, organizations often rely on historical information that may no longer…