Christopher Plamp

Special Guest Blog Post written by Bart A. De Muynck   The past few years have exposed just how fragile our supply chains can be. From tariff shocks to pandemic disruptions, from inflationary pressures to mounting parcel surcharges, the landscape has shifted beneath our feet. Companies that once managed logistics as a back-office function are now grappling with its role as a front-line business risk.   What’s often missed in this conversation is the role of freight audit and payment (FAP). Long considered a tactical necessity, FAP has quietly become a strategic imperative. And as I explored in the Better Supply Chains Market Radar: Freight Audit & Payment, the companies that treat it that way are the ones best equipped to weather today’s volatility.   Why FAP Has Become Mission-Critical   When tariffs can add 15–20% to input costs almost overnight, or when the elimination of the U.S. de minimis exemption threatens to reshape cross-border e-commerce, companies need more than visibility. They need real-time intelligence and agility.   Traditional FAP approaches—manual audits, siloed spreadsheets, reactive error correction—are no longer sufficient. Modern FAP platforms, powered by AI and advanced analytics, enable shippers to:   Audit with precision at scale, uncovering hidden…

Uncertainty Is the New Baseline At Manifest 2026, Scott Luton spoke with Romain Moulin, CEO and co-founder of Exotec, to discuss how warehouse automation is evolving in an era defined by volatility. “The big trend of last year was uncertainty,” Romain said, reflecting on 2025’s tariffs, economic tensions, and shifting trade dynamics. “Anything that would be done needed to deal with uncertainty.” Rather than waiting for stability, companies are designing operations that assume change is constant. “Anything that is going on now must be projects that are able to reorganize themselves,” he explained. Warehouses must be robust, agile and flexible as to whatever the next disruption brings.   From Conveyors to Configurable Robotics Exotec is known for inventing 3D warehouse robots (Skypods) that move across the floor and climb racks up to 14 meters (46 feet) to retrieve totes and deliver them to operators. But beyond the visual wow factor, the real transformation is simplification. “The time of bespoke complex warehouses tailored to a very specific need is over,” Romain said. Customers are moving toward more generic, adaptable warehouses. Exotec replaces hardware complexity with intelligent software. “We don’t program the solution,” he noted. “We let the software find the best…