Chuck Johnston

Demand can change in an instant. A flash promotion takes off faster than expected. An influencer post sends a niche SKU into the stratosphere. A heat wave flips seasonal demand on its head. And suddenly, your forecast—carefully crafted weeks ago—feels like yesterday’s weather report. This is where demand signal management earns its keep. Instead of reacting too late or overreacting too early, it helps supply chain teams interpret what’s really happening and respond with confidence. For retailers and consumer brands navigating constant demand volatility, it’s the difference between chasing noise and acting on insight.   The problem: demand forecasts lag reality Traditional forecasting has a fundamental challenge: timing. Forecasts are built on historical patterns and planning cadences that move at a measured pace, but demand levels today won’t wait for the next planning cycle. Modern demand shocks often arrive without warning: a promotional discount goes viral, a competitor runs out of stock, weather drives sudden regional swings, or a trend outpaces merchandising plans. In these moments, planners face a familiar tension. React too slowly, and shelves go empty. React too aggressively, and you’re stuck with excess inventory once the spike fades.   What demand signals are (and what they aren’t)…

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now. On Monday’s episode of Supply Chain Now, Scott Luton leads the conversation on reverse logistics and welcomes Tony Sciarrotta with RLA and Rich Bulger with Cisco to the show. On This Week in Business History, Scott tells the rags to riches story of Airbnb and more. On Tuesday we released a classic episode of TEKTOK in which Karin Bursa shares the 3 Things C-Level Execs Need to Know About Sales & Operations Planning and Inventory Optimization. On Tuesday we also released a new episode of TECHquila Sunrise. Greg White welcomed Kubera Venture Capital’s Balaji Gopinath and special guest Robin Gregg, CEO of RoadSync. On Wednesday, Scott had the opportunity to talk with some of the University of Georgia’s up-and-coming Supply Chain Rising stars, Jessie Bailey and Elena Griggs. We also released another episode of the Supply Chain Buzz featuring Mike Griswold, and presented by OMNIA Partners. Scott, Greg, and Mike discussed everything from rising COVID-19 infections impact of the supply chain to the United Nations response to climate change. On Friday, host Page Siplon sat down with Griff Lynch…