Cora Spearman-Chang

Special Guest Blog Post written by Brittany Caskey, Chief Commercial Officer – Logistics with DP World Americas   I was recently invited to speak with students in the Supply Chain and Logistics Organization at Georgia Tech, and it reminded me why I still find this industry so energizing. I walked them through my own path — starting in logistics right out of college, building my foundation at UPS in sales and sales management, and eventually stepping into my role today as Chief Operating Officer at DP World in the Americas. What I shared with them is something I still believe deeply: logistics keeps life interesting, because no two days are ever the same. Customer expectations change. Geopolitical realities shift. Trade lanes evolve. Weather, labor, technology — everything is in constant motion. That constant change is what keeps logistics professionals sharp and solutions focused. It’s also why customer experience has become the true differentiator in today’s supply chains. Because while disruption is unavoidable, how you manage it is a choice.   Customers Don’t Care Why — They Care That It Works One message I emphasized with the students is the same one I reinforce with customers and teams every day: customers…

Warehouses are not running out of labor. They are running out of labor that can sustain the pace. Manual firefighting, overtime, and constant reassignment push skilled associates to burn out faster than they can be replaced. The result is a cycle of turnover, training, and rising labor costs that slow performance and strain budgets. This whitepaper breaks down the current state of labor in distribution, including turnover trends, overtime risk, burnout dynamics, and the true cost of churn. Click here to download and see how labor forces impact throughput, planning, and workforce strategy today.