Dr. Josue C. Velázquez Martínez

Step up your supply chain strategy by checking out all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! On Monday, we released 2 new episodes! On this episode of Supply Chain Now, hosts Scott and Greg welcome Nicci Scott with Commercial Transport Academy and Jenny Froome with SAPICS for the next installment of the Supply Chain Across Africa series. On This Week in Business History, host Scott W. Luton sheds light on 3 historical milestones that enabled us to move faster: cars, coasters, & computers. On Tuesday, we released 2 new episodes! On this episode of TEK TOK, host Karin Bursa takes us through 6 strategies to boost resilience, agility, and response in your organization’s supply chain. On TECHquila Sunrise, we’re looking back on a “Sunrise Special” episode where host Greg White shares how venture capitalists decide which companies to invest in (and how much!). On Wednesday, host Scott Luton welcomed Deborah Dull, Supply Chain Product Management at GE Digital, and Mucai Kunyiha, Chairman of the Kenya Association of Manufacturers and Group Chief Executive Officer of Kzanaka Ltd, to the podcast. On Thursday, we released a replay of our Manufacturing Monday edition of…

At MODEX 2026 in Atlanta, Scott Luton caught up with Mike Harris, VP of OMRS at Ocado Intelligent Automation, to explore how robotics, software, and evolving customer expectations are reshaping modern warehouse operations. While robots may grab the spotlight, Harris makes it clear: the real value lies beneath the surface, as in the intelligence that powers them.   Rising Expectations and the Cost-to-Serve Challenge Warehouse operators are under increasing pressure from both ends of the supply chain. Costs continue to climb, while customer expectations are rising just as quickly. “Cost to serve is continuing to increase and customers expect things faster and completely accurate” Harris explains. This dynamic creates a constant balancing act. Organizations must improve speed and accuracy while controlling costs, a challenge that requires more than incremental improvements. It demands smarter, more adaptive systems.   Flexibility and Long-Term Thinking Take Center Stage In today’s volatile environment, Harris sees a clear shift in how companies approach automation investments. “We’re finding that customers are looking to invest in technologies and partners that they want to stay with for a while,” he notes. Rather than chasing one-off solutions, organizations are prioritizing long-term partnerships and scalable platforms that can evolve with their…