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August 21, 2025

Hire, Onboard, Manage: Treating AI Agents Like New Team Members

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…
AI-powered supply chain solutions
March 5, 2026

Anything is Possible: Josh Gruenstein on AI Workers, Throughput Pressure, and the Next Revenue Lever in Supply Chain

At Manifest 2026, Scott Luton spent time with Josh Gruenstein, Co-Founder and CEO of Tutor Intelligence, to talk about a future that’s no longer theoretical: AI-powered robot workers operating inside America’s warehouses and factories. And this isn’t a science experiment. It’s already happening.   From MIT to the Warehouse Floor Gruenstein and his team came out of MIT’s Computer Science and AI Lab with a bold idea: build AI-powered robot workers that can handle the manual labor people don’t want to do. “We build physical robots,” Gruenstein explained. “We build AI models that enable robots to perceive their environments, and then we deploy those robots into factories and warehouses across the United States to do manual labor that people don’t want to do.” Unlike traditional automation projects that require massive capital outlays, Tutor Intelligence operates on a robots-as-a-service model. Companies can engage a Tutor robot for roughly $14–$18 an hour, creating a flexible, scalable path to automation without multimillion-dollar implementation risk.   Automation Isn’t New. AI Is Changing the Playbook. When asked about dominant supply chain themes, Gruenstein pointed to a constant drumbeat: automation. But 2026 feels different. “Automation is obviously a constant theme,” he said. “What really seems different…