Federico Gomez

In a recent conversation, 4flow’s Akhilesh Mohan joined Scott Luton with Supply Chain Now to explore a critical shift underway in global supply chains: the move from siloed functional optimization to truly connected decision-making. The discussion highlights a growing realization across the industry. As organizations continue to invest heavily in digital platforms, Mohan makes it clear: the next wave of value won’t come from adding more tools, but from aligning how decisions are made across the enterprise ensuring those decisions are connected end-to-end.   Beyond Systems: The Rise of Decision Integration For years, companies have digitalized supply chains function by function: ERP systems, planning tools, warehouse management, transportation platforms. While necessary, these investments often created islands of capability rather than a cohesive whole. Despite this investment of technology, Mohan says “in many organizations those capabilities still operate in silos ,” limiting the value companies hoped to achieve. The result? Planning, logistics, manufacturing, and customer service frequently operate with different priorities and incomplete visibility. Mohan emphasizes that the real transformation lies in connecting these decisions: “It is less about having more systems and more about making those systems, processes, and teams work together.” This is the shift from system integration to…

At Gartner Supply Chain Symposium/Xpo 2026 in Orlando, some of the sharpest minds in supply chain gathered to tackle one central question: what does the next operating model for supply chain actually look like? In a special livestream conversation, Scott Luton sat down with Mike Griswold, VP Analyst at Gartner, alongside fellow Supply Chain Now hosts Karin Bursa and Jake Barr, to unpack the biggest themes emerging from this year’s symposium. The consensus? Supply chain leaders are moving beyond AI fascination and toward something much bigger: redesigning how decisions, workflows, and organizations operate.   AI Is No Longer the Story. Outcomes Are One of the strongest themes from the event was a more mature, pragmatic approach to AI adoption. According to Mike Griswold, many organizations are finally moving past the “shock and awe” phase that dominated conversations a year ago. “People need to figure out exactly what problem or problems AI is going to solve for them,” Griswold explains. That may sound simple, but it represents a significant shift. Instead of experimenting with AI for AI’s sake, companies are becoming more disciplined about identifying operational value and measurable business outcomes. Griswold also warns against a familiar trap: creating “highly efficient…