Federico Gomez

At Gartner Supply Chain Symposium/Xpo 2026 in Orlando, some of the sharpest minds in supply chain gathered to tackle one central question: what does the next operating model for supply chain actually look like? In a special livestream conversation, Scott Luton sat down with Mike Griswold, VP Analyst at Gartner, alongside fellow Supply Chain Now hosts Karin Bursa and Jake Barr, to unpack the biggest themes emerging from this year’s symposium. The consensus? Supply chain leaders are moving beyond AI fascination and toward something much bigger: redesigning how decisions, workflows, and organizations operate.   AI Is No Longer the Story. Outcomes Are One of the strongest themes from the event was a more mature, pragmatic approach to AI adoption. According to Mike Griswold, many organizations are finally moving past the “shock and awe” phase that dominated conversations a year ago. “People need to figure out exactly what problem or problems AI is going to solve for them,” Griswold explains. That may sound simple, but it represents a significant shift. Instead of experimenting with AI for AI’s sake, companies are becoming more disciplined about identifying operational value and measurable business outcomes. Griswold also warns against a familiar trap: creating “highly efficient…

It has been a big week (as usual) for Supply Chain Now! Did you miss an episode? Check them all out here: Listen as Daniel Studdard with the Atlanta Regional Commission, talks with Greg and Scott from MODEX 2020 about keeping freight moving:   Rodney Apple with SCM Talent Group joins Greg and Scott from MODEX 2020 to chat about securing top supply chain talent:   On Tuesday, Scott and Greg were joined remotely by Jan van Niekerk with SpotSee, to talk about leveraging technology to protect your shipments during transit:   Scott and Greg were joined by Bob Bova with Accuspeech Mobile from MODEX 2020 and discussed voice automating workflows:   On Thursday we published the new and improved Supply Chain Buzz, with Scott and Greg sharing and discussing the latest news and events in Supply Chain and beyond:   And to finish out the week, Mark Messina and Rick DeFiesta with Geek+ joined Scott and Greg for a discussion about COVID-19’s impact on consumer behaviors, warehouse operations, automation initiatives, and more:   Make sure you subscribe to Supply Chain Now so you never miss an episode and we will see you next week with all new livestreams and…