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supply chain thought leadership
February 19, 2026

Supply Chain Now’s Scott Luton Recognized in the Top 10 Supply Chain Influencers by ISCEA

We’re proud to celebrate another industry recognition for Supply Chain Now Founder, CEO, and Host Scott Luton – he has been named one of the ISCEA Top 10 Supply Chain Influencers of 2026. The International Supply Chain Education Alliance (ISCEA) highlights leaders who actively shape the profession by sharing research, perspectives, and practical insights that help advance the global supply chain conversation. (ISCEA) Scott’s inclusion reflects the spirit of the Supply Chain Now community: real conversations, practical takeaways, and a commitment to connecting practitioners across industries and roles. Through interviews, events, and ongoing dialogue with leaders around the world, his goal has always been to amplify voices and help move the industry forward together. We’re grateful to our listeners, partners, and guests; this recognition belongs to the entire community that shows up and shares knowledge every day. Check out the entire list and learn more about ISCEA here.
logistics
August 21, 2025

Hire, Onboard, Manage: Treating AI Agents Like New Team Members

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…