Frank Hurst

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Get ready to increase your supply chain IQ! We’re looking back on the latest episodes, interviews, conversations, and livestreams from this week right here. On Monday, we released 2 new episodes! In this episode of Digital Transformers,hosts Kevin L. Jackson and Scott Luton learn about the power of the IBM cloud ecosystem from Brian Fallon, Vice President of Global Sales for the IBM Partner Ecosystem. On This Week in Business History, Kelly Barner dives into the rise of Warren Buffet, the completion of the transcontinental railroad, some interesting business birthdays, & the invention of the tubeless tire. On Tuesday, we released 2 new episodes! On this episode of Supply Chain Now, Gugulethu Hughes, Founder of Clinch, joins our hosts Scott and Greg to share the number one challenge for the startup economy in Africa, why corporate social responsibility programs are falling short in eliminating child labor, & more. On TECHquila Sunrise, host Greg White welcomed stealthy startup co-founder and Venture Partner at Kubera Venture Capital, Sena Zorlu, to look into the minds of investors, revealing what makes them tick and how founders can communicate clearly with them. On Wednesday, we released an episode in our Reverse Logistics Series in collaboration…