Keith Saunders

Retail margins rarely disappear all at once, they leak out quietly across transportation, inventory, and returns. As ecommerce grows and return rates rise, retailers are facing higher logistics costs, volatile freight spend, and inventory positioned in the wrong places at the wrong time. Many organizations still operate without true end-to-end visibility, making it difficult to control cost or respond proactively to disruption. This playbook shows how leading retailers are addressing total cost of ownership (TCO) as a strategic priority, not just an operational metric. Instead of massive transformation programs, it outlines practical actions that can uncover measurable savings in as little as 90 days through better purchase order control, improved visibility, and smarter network design. Why download this white paper: Identify where margin is leaking across transportation, inventory, and returns Understand the three most effective levers for reducing supply chain cost Learn how to reduce premium freight, improve utilization, and avoid markdowns See how real-time visibility improves planning and service levels Get a step-by-step 90-day pilot roadmap to validate savings Build a finance-ready business case for scalable TCO improvement By the end, you’ll have a clear framework to evaluate your current operations, prioritize improvements, and turn hidden supply chain inefficiencies…

At Supply Chain Now, we talk a lot about innovation, resilience, and what’s next for our industry. But behind every great conversation, great idea, and great community is something even more fundamental: curiosity. We read because we’re curious. We read to learn. We read to grow. And sometimes, we read simply because it’s fun! That’s why we created Between the Lines by Supply Chain Now, a space for our community to share what we’re reading, what’s making us think, and what we’re excited to recommend to others. This isn’t a traditional book club where everyone follows the same reading list. Instead, it’s a shared shelf, built by the Supply Chain Now team and our broader community. You’ll find business books and personal development reads alongside novels, memoirs, histories, and unexpected favorites. No required genres. No assigned chapters. Just real people sharing real recommendations. Because great books shape us in different ways. Some help us sharpen our skills. Some challenge how we see the world. Some help us slow down, escape, or recharge. And often, the most meaningful growth comes from reading something we never would have picked up on our own. With Between the Lines, our goal is to create…