Lyle Ekdahl

At MODEX 2026 in Atlanta, Scott Luton caught up with Mike Harris, VP of OMRS at Ocado Intelligent Automation, to explore how robotics, software, and evolving customer expectations are reshaping modern warehouse operations. While robots may grab the spotlight, Harris makes it clear: the real value lies beneath the surface, as in the intelligence that powers them.   Rising Expectations and the Cost-to-Serve Challenge Warehouse operators are under increasing pressure from both ends of the supply chain. Costs continue to climb, while customer expectations are rising just as quickly. “Cost to serve is continuing to increase and customers expect things faster and completely accurate” Harris explains. This dynamic creates a constant balancing act. Organizations must improve speed and accuracy while controlling costs, a challenge that requires more than incremental improvements. It demands smarter, more adaptive systems.   Flexibility and Long-Term Thinking Take Center Stage In today’s volatile environment, Harris sees a clear shift in how companies approach automation investments. “We’re finding that customers are looking to invest in technologies and partners that they want to stay with for a while,” he notes. Rather than chasing one-off solutions, organizations are prioritizing long-term partnerships and scalable platforms that can evolve with their…

A Legacy Behind the Mission At Manifest 2026 in Las Vegas, Scott Luton sat down with Stefan Groschupf, CEO & Founder of Centrum AI, to discuss how a new generation of technology is being purpose-built for today’s supply chain realities, rather than yesterday’s assumptions. What began with a lighthearted joke about multivitamins quickly turned personal. When Scott quipped that “Centrum” reminded him of a vitamin from the eighties and nineties, Stefan shared the real inspiration behind the name. “My dad… the biggest building he constructed was called Centrum,” he explained. “That was the inspiration. His legacy, a head nod to him.” For Stefan, the company name represents more than branding; it reflects a mission rooted in impact and responsibility.   Designing for Today’s Reality “We’re building a new tech platform for the supply chain industry that is really built on the foundation of the reality today,” Stefan said. That reality includes uncertainty, dirty data, data silos, and geopolitical shifts that are reshaping global trade. He offered a simple example: in many ERP systems, a lead time is entered as a fixed number — say 15 days. “That’s of course nonsense,” Stefan noted. “It’s anywhere between nine days and 18 days……