Madame Ambassador Hilda Suka Mafudze

Key Takeaways from the Supply Chain Now Webinar with Bastian Solutions In today’s fast-changing world of logistics and manufacturing, one truth is clear: there’s no hiding from automation. Whether you’re a global enterprise or a growing regional player, success depends on choosing the right technology—and, just as importantly, the right partner. In a recent Supply Chain Now webinar, The Power of Supply Chain Partnerships, hosts Scott Luton and Marty Parker sat down with Matt Kuper and Bastian Himmeroeder from Bastian Solutions, a Toyota Automated Logistics company, for an in-depth conversation about how to unlock the true potential of automation through strong integrator relationships. Here are a few key takeaways that stood out: 1. Strategic Partnerships Trump One-Off Projects According to Bastian, the age of “one-and-done” automation projects is over. Today’s complexity demands long-term, strategic relationships between companies and their integrators—ones built on transparency, shared values, and a deep understanding of each other’s goals. 2. Culture Fit Matters as Much as Technology Matt emphasized that cultural alignment is the first critical element in selecting an integrator. Shared values, open communication, and mutual respect ensure that the partnership thrives well beyond implementation. 3. Experience and Support Drive Success Choosing a partner with…

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…