Mark Meister

At MODEX 2026 in Atlanta, Scott Luton sat down with Dr. Stephanie Thomas, Associate Professor of Practice at the University of Arkansas and Founder & Executive Director of WISE, for a wide-ranging conversation about supply chain talent, AI, and the future of workforce development. One thing becomes immediately clear from the discussion: while technology may dominate the headlines, the future of supply chain still depends on people. Of course, that makes the ability for organizations to more effectively engage the new generations entering the workforce all that more critical.   The Industry’s Biggest Question Mark: AI and Talent When asked about the biggest priorities facing supply chain leaders today, Thomas doesn’t hesitate: AI is at the top of nearly every conversation. “Everybody’s trying to unpack what is it going to do? How is it going to change things?” she explains. Organizations are wrestling not only with how to adopt emerging technologies, but also with how to prepare their workforce for the transformation ahead. From upskilling current employees to redesigning workflows, the talent implications of AI are massive. At the same time, the broader business environment remains highly dynamic. Geopolitical shifts, ongoing disruption, and rapid technological change are forcing organizations to…

In July, what is being called the “largest IT outage in history” grounded air cargo and travel and caused “substantial disruptions” to the networks of such supply chain giants as FedEx and UPS. While cybersecurity company CrowdStrike blamed the worldwide outage on a “software update” and not a cyberattack, the event illustrates the importance of taking measures to safeguard the supply chain systems we all rely on for the movement of goods and people. Cybersecurity is Paramount in Digital Supply Chain A Boston Consulting Group (BCG) report published in October 2023 said that “bad actors are using more sophisticated tools and techniques to exploit vulnerabilities in digital networks, and weak points can be difficult to detect. Companies with established cybersecurity capabilities are being compromised through less sophisticated third parties that are connected to their network.” Today’s Supply Chain Remains Vulnerable to Cyberattacks According to the Identity Theft Resource Center, the number of organizations targeted by supply chain cyberattacks skyrocketed by 2,600% between 2018 and 2023. Verizon’s 2024 Data Breach Investigations Report said there was a 68% year-over-year leap in the amount of “supply chain interconnection” involved in cyber breaches. Among high-profile cyberattacks affecting the supply chain: In December 2020, Forward…