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August 21, 2025
Hire, Onboard, Manage: Treating AI Agents Like New Team Members
Special Guest Blog Post written by Deborah Dull Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software. Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…
August 3, 2021
This Week In Supply Chain Now: July 26th – 30th
Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now. On Monday, we released 2 new episodes! On this episode of Digital Transformers, Kevin L. Jackson discusses how Enterprise Information Management Transforms with Mark Judson. On This Week in Business History, Scott Luton shares about 10 Cities with Business Ties You Didn’t Know! On Tuesday, we released an episode of TEKTOK with host, Karin Bursa. She was accompanied by Scott Luton and supply chain pioneer, Art Mesher. On Tuesday we also released an episode of TECHquila Sunrise with host Greg White and special guest Shannon Vaillancourt, CEO of Ratelinx. On Wednesday we released Supply Chain Today and Tomorrow hosted by Scott Luton and Greg White with special guest Mike Griswold from Gartner. On Thursday, we released a replay of the Supply Chain Buzz. In this episode, hosts Greg White and Scott Luton welcomed Jordon White from Crisp and Jerry Stephens from Outlier to discuss the current state of the food and retail supply chain. We ended the week on Friday with 2 episodes! We released another Dial P for Procurement episode! Hosts Kelly Barner and Scott Luton welcomed special…