Mathilde Collin

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! On Monday, we started the week off with a special episode of our #SupplyChainCity series Supply Chain Now with Scott Luton and special host Ben Harris. These two chat with Stacey Key, President and CEO of the Georgia Minority Supplier Development Council, and George Richter, SVP of Supply Chain Management at Cox. On This Week In Business History, Kelly covers the stories of three unsung heroes who have contributed their knowledge and talents to a few surprising industries. On Tuesday, we released a classic TEKTOK episode with host Karin Bursa, and featuring Craig Ablin, a supply chain management expert who has spent over 25 years in the industry. On Wednesday’s episode of Supply Chain Now, Scott welcomes back special guest host Ward Richmond and professional OTR driver and training engineer for Schneider, Kellylynn McLaughlin. On Thursday, Scott and guest host Tony Sciarotta welcomed Executive Chairman of G2 Reverse Logistics, Herb Shear, in another episode of our Reverse Logistics Series. On Friday, we published Monday’s Supply Chain Buzz livestream. Scott and Greg welcomed James Malley, the Co-Founder and CEO of…