Robert Stofko

Supply Chain Now and the Reverse Logistics Association recently relaunched the Reverse Logistics Series livestream series, and we’re pleased to be featured in the Reverse Logistics Magazine for April 2021. To learn more about the relaunched series and what’s in store, read the article here. Click here to view the complete PDF of edition 113 with free registration/log-in.’

written by Nick Gospodinov, Founder & CEO of Mandel AI   There is a dirty secret in supply chain management: the most critical information about your orders, delays, and supplier commitments doesn’t live in your ERP. It lives in email. Not in dashboards. Not in control towers. In inboxes. Ask any procurement manager what they do first thing in the morning, and the answer is almost always the same: open Outlook, start scrolling. A supplier confirmed a ship date in a reply chain. A freight forwarder flagged a delay in an attachment. A pricing update came through as a PDF buried in a thread from two weeks ago. This is the real operating system of supply chain, and it has no search, no alerts, no reconciliation, and no memory.   The Coordination Gap No One Talks About The supply chain technology market has poured billions into planning, visibility, and execution systems. These tools work when the data is clean, structured, and already inside the system. The problem is that the most operationally critical information never makes it there in time. Manufacturers and distributors manage hundreds, sometimes thousands, of supplier relationships. Each one generates a constant stream of unstructured communication: order…