Scott Mann

Listen Up! This week was full of thought leadership, industry news, and strategic insights, so make sure to catch all things Supply Chain Now right here!   On Monday, Charles Walker and Enrique Alvarez joined Scott and Greg to talk about Leadership Lessons Learned. Listen up if you’re ready to feel inspired!     On Tuesday, Mike Griswold, VP of Research at Gartner, joined our hosts Scott Luton and Greg White to discuss the top stories, news, and trends in supply chain today.     On Wednesday, Azaleah Davis joined us on the podcast to talk about how she found her way into engineering and biomechanics, the evolutionary journey aspriing leaders have to be willing to take to be their best self, and more!   If you missed Monday’s The Buzz livestream, then check out Thursdays podcast episode of the replay featuring the Lora Cecera, Founder of Supply Chain Insights, as she joins our hosts Scott and Greg to dive into the top news in supplu chain this week plus share her own incredible story and inspirational perspective.   And on Friday, we finished off with a Dial P for Procurement livestream. Tune in as hosts Kelly Barner and Scott…

Inside the reverse logistics education gap and the economic blind spot keeping it invisible Special Guest Blog Post written by Deborah Dull   Tony Sciarrotta has been asking the same question at industry conferences for years. As the Senior Director of Circularity and Reverse Logistics at the National Retail Federation, he knows what answer he’s going to get. But he keeps asking anyway. “Anybody in here go to school for returns management, reverse logistics, circularity? Any degrees in those fields the room?” It’s rare that anyone raises their hand. “That’s what’s wrong with our industry,” Sciarrotta told me at NRF Rev this January, the first conference under NRF’s new reverse logistics banner. “We still need to fix it.”   The Numbers That Should Make Headlines Here’s what makes reverse logistics so fascinating: the scale is staggering, but the infrastructure to support it needs to be stronger. According to the National Retail Federation, American retailers processed approximately $890 billion in returns in 2024 which is roughly 17% of all retail sales – and it’s higher for ecommerce. But that number almost certainly understates reality. “We have a fragmented industry,” Sciarrotta explained. “Where are all those returns going? It has to be…