Sergei Beliaev

At Gartner Supply Chain Symposium/Xpo 2026 in Orlando, some of the sharpest minds in supply chain gathered to tackle one central question: what does the next operating model for supply chain actually look like? In a special livestream conversation, Scott Luton sat down with Mike Griswold, VP Analyst at Gartner, alongside fellow Supply Chain Now hosts Karin Bursa and Jake Barr, to unpack the biggest themes emerging from this year’s symposium. The consensus? Supply chain leaders are moving beyond AI fascination and toward something much bigger: redesigning how decisions, workflows, and organizations operate.   AI Is No Longer the Story. Outcomes Are One of the strongest themes from the event was a more mature, pragmatic approach to AI adoption. According to Mike Griswold, many organizations are finally moving past the “shock and awe” phase that dominated conversations a year ago. “People need to figure out exactly what problem or problems AI is going to solve for them,” Griswold explains. That may sound simple, but it represents a significant shift. Instead of experimenting with AI for AI’s sake, companies are becoming more disciplined about identifying operational value and measurable business outcomes. Griswold also warns against a familiar trap: creating “highly efficient…

Another great week here at Supply Chain Now! Did you catch all the episodes? If not, you can check them all out here: We kicked off the week with This Week in Business History, where Scott looks back at some of the biggest historical events in business history for the week ahead, including the birth of the Coca-Cola Company.   Supply Chain Now · “This Week in Business History for July 6th: The Birth of the Coca-Cola Company”     Then on Tuesday, Scott and Greg welcomed John Buglino with Optessa to the podcast to discuss simplifying and streamlining operations.   Supply Chain Now · “Simplifying & Streamlining Operations: John Buglino with Optessa”     On Wednesday we published the Supply Chain Buzz, where Greg and Scott discussed the top supply chain news of the week, and were joined by special guest Tevon Taylor, with FedEx Supply Chain.   Supply Chain Now · “Supply Chain Buzz for July 6th: Featuring Tevon Taylor with FedEx Supply Chain”   On Thursday, we continued our new series, TECHquila Sunrise with Greg White, where Greg shares the latest investments, acquisitions, innovations, and glorious implosions in Supply Chain Tech every week.   Supply Chain Now…