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September 24, 2021

This Week In Supply Chain Now: September 20th – September 24th

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! On Monday, we started the week off with a special episode of our #SupplyChainCity series Supply Chain Now with Scott Luton and special host Ben Harris. These two chat with Stacey Key, President and CEO of the Georgia Minority Supplier Development Council, and George Richter, SVP of Supply Chain Management at Cox. On This Week In Business History, Kelly covers the stories of three unsung heroes who have contributed their knowledge and talents to a few surprising industries. On Tuesday, we released a classic TEKTOK episode with host Karin Bursa, and featuring Craig Ablin, a supply chain management expert who has spent over 25 years in the industry. On Wednesday’s episode of Supply Chain Now, Scott welcomes back special guest host Ward Richmond and professional OTR driver and training engineer for Schneider, Kellylynn McLaughlin. On Thursday, Scott and guest host Tony Sciarotta welcomed Executive Chairman of G2 Reverse Logistics, Herb Shear, in another episode of our Reverse Logistics Series. On Friday, we published Monday’s Supply Chain Buzz livestream. Scott and Greg welcomed James Malley, the Co-Founder and CEO of…
supply chain planning
January 6, 2026

ZS’s Caglar Ozdag on Firefighting, AI Skepticism, and Why Data Must Come First in 2026

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Caglar Ozdag, a supply chain leader at ZS. Known for its deep analytics and technology expertise across industries such as life sciences, airlines, consumer goods, and agriculture, ZS has become a trusted partner for organizations looking to elevate their planning and manufacturing performance. Ozdag leads the firm’s supply chain practice with a focus on planning from detailed forecasting through detailed scheduling. As a former practitioner himself—having led planning operations at large global enterprises—he brings a grounded, real-world perspective to the challenges facing today’s supply chain leaders.   Old Problems Persist—and New Ones Are Emerging When asked about classic and emerging challenges in planning, Ozdag didn’t hesitate: firefighting isn’t going away. From supply planning disruptions to last-minute schedule changes, firefighting remains a daily reality. “Life happens,” Ozdag noted. Plans rarely match reality, and organizations must constantly adjust. But today, a new layer has been added: AI uncertainty. Everywhere he goes, leaders are asking the same questions: “Is AI the right investment?” “Will the ROI materialize?” “Are we adopting the right tools, or just chasing hype?” This blend of enduring complexity and emerging skepticism has become a defining…