Share:

How Theory of Constraints Can Drive Enterprise Impact

In this episode of Supply Chain Now, Scott Luton and special guest host Kim Humphrey, President & CEO of AME (Association for Manufacturing Excellence), welcome retired Air Force Lieutenant General Andy Busch, Strategic Advisor at Goldratt Consulting, for a high-impact conversation on the Theory of Constraints (TOC) and its ability to transform complex operations. Drawing from a 38-year military career, Andy shares how TOC’s five focusing steps helped him cut C-5 aircraft maintenance timelines from 340 days to 110, save hundreds of millions through inventory discipline, and reduce a 15-month procurement backlog to just three months. He also highlights the leadership skills required to drive these changes, including clear communication, organizational alignment, and active workforce engagement.

They also discuss the universal applicability of TOC across industries and geographies, with Andy recounting implementations at the Defense Logistics Agency, large-scale MRO depots, and in international settings such as Japan and India. From managing high-variability environments to avoiding the trap of local optimization, the conversation delivers actionable insights for supply chain and manufacturing leaders seeking breakthrough results, stronger team alignment, and sustained performance improvement in today’s volatile business climate.

 

This episode is hosted by Scott Luton and Kim Humphrey, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

Want more Supply Chain Now?

We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar:

 

More Podcast Episodes

transparency
play-button-podcast
podcast-blue-microphone
Podcast
July 7, 2025

Strategic Insights: Why Maven Lane Partners with VEYER Logistics

In this episode of Supply Chain Now, hosts Scott Luton and Jake Barr welcome Eri Iozdjan, Founder of Maven Lane, Will Andrews, Executive Vice President at Maven Lane, and Ronak Patel, Vice President for Fulfillment Solutions at VEYER Logistics. They discuss Maven Lane’s supply chain transformation and the partnership with VEYER Logistics. Eri and Will share challenges with their previous 3PL partner, focusing on customer obsession, operational excellence, and data-driven decision-making. Ronak emphasizes the importance of trust, transparency, and operational leadership in their partnership. The conversation explores the criteria Maven Lane used to select a new 3PL partner, prioritizing customer satisfaction, product handling, and data visibility. It also highlights how the partnership with VEYER has improved service levels, reduced defect rates, and provided greater control, setting up Maven Lane for future growth. The episode outlines how a well-designed, customer-centric supply chain can serve as a competitive advantage and the value of working with partners who align with your goals.   This episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch NOW on…
strategic planning
play-button-podcast
podcast-blue-microphone
Podcast
November 6, 2024

Confronting Ever-Changing Dynamics in Freight Security

In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa are joined by Richie Daigle, Enterprise Account Executive at Tive, and David Shillingford, Co-founder of Everstream Analytics. Together, they discuss the critical challenges of freight security and how the ever-evolving threat landscape impacts global supply chains. Richie and David share their expertise on the latest trends in cargo theft, the importance of building strategic technology stacks, and how digitization and IoT devices are revolutionizing freight visibility. The discussion also covers the vital role of partnerships and trust across the supply chain ecosystem and how a culture of awareness and collaboration is vital to staying ahead of opportunistic and organized cargo thieves. Tune in to learn actionable insights on improving supply chain resilience, protecting high-value freight, and responding effectively to rising security threats with advanced technology and strategic planning.   This episode is hosted by Scott Luton and Karin Bursa, and produced by Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch on YouTube: https://youtu.be/FGo1p3Pls64 The ABCs of Cargo Security and Loss Prevention webinar: https://bit.ly/3zAirpT Connect with Richie Daigle: https://www.linkedin.com/in/richiedaigle/ Connect with David Shillingford: https://www.linkedin.com/in/shillingford/ Learn…