Labor management is a good start to understanding operational performance, but productivity metrics alone are inadequate to drive efficiencies and business results at scale. Learn how Ferguson has superpowered their labor management practices with Operations Financial Management (OpsFM). Their sophisticated approach to data helps them quickly discern the root causes of performance lags – such as labor performance, processes, or a change in workflow. And by managing to both performance and cost metrics, they are able to bridge the understanding between operations and finance. Join Supply Chain Now hosts, Scott Luton and Tandreia Bellamy, along with Blake Engel of Ferguson and Dan Keto of Easy Metrics, as they show you how to bridge that gap. Learn how Ferguson manages their business by the numbers and drives operational efficiencies at scale. In this webinar you will learn: How to factor difficulty of work content and adjust labor to account for it How to identify the causes of waste and take action for efficiency gains The data sources you need to merge and unify to get visibility at this level How to approach metrics to understand process performance What are the key KPIs, from GM to employee, and how to cascade them

Digital transformation is what most companies do, but only a few report that they have successfully achieved their aspiration. Why? Because digital transformation starts with people and organization, not with technology. Adapting the organization to be future-ready is the foundation of lasting competitive advantage. Drawing from her experience leading large-scale change management initiatives, special guest Eliza Simeonova, Quality Supply Chain Operations Officer with Haleon, joins Supply Chain Now hosts Scott Luton and Jake Barr, along with OMP Chief Commercial & Markets Officer, Philip Vervloesem, to discuss how smart talent, capability, and organizational choices create real value and how people strategy is adapted to match business goals. This session shares proven approaches for upskilling talent and building teams that confidently leverage AI and digital tools, turning challenging transformations into measurable business results throughout the supply chain. What You’ll Walk Away With: Inspiration to see why the supply chain of the future depends on bold, adaptive leaders—not just faster systems. A new perspective on why waiting for the “perfect” structure or rollout could be holding you back. Insight into how human-centered approaches—investing in people, planning, and end-to-end optimization—deliver the sharpest competitive edge.