In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.   This…

All throughout industry, companies are using innovative technologies to transform successful planning within the supply chain. And nobody is more knowledgeable in the development and the cutting-edge solutions than Zheng Sui, PhD, the Vice President of Product Management and Head of Research at e2open, who pioneers advanced technologies for next-generation supply chain planning solutions. Listen in as host Scott Luton welcomes Dr. Sui to the show as they delve into the importance of data in supply chain planning, the impact of AI, and e2open’s vision for the future of planning solutions, emphasizing connected planning. Listen along as Scott and Dr. Sui also discuss: Insights into AI algorithms and scenario planning The evolving role of ESG considerations in supply chain management Predictions for 2024, highlighting the need for flexible strategies and increased integration of AI