In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…

Sam Horn is on a mission to help people create quality communications that add value for all involved. Are you ready to join her and embrace positive change? In the second part of a dynamic two-part interview on Logistics with Purpose, hosts Enrique Alvarez and Kristi Porter are joined by the captivating Sam Horn- a keynote speaker, bestselling author, and leadership coach. Listen in as Sam shares her personal journey that underscores the importance of genuine experiences and connections, both personally and professionally, the power of storytelling, and how it can enhance communication, pitch ideas effectively, and even serve as a valuable tool in marketing products and services, and also a cautionary note on the use of artificial intelligence, emphasizing the need for balance to avoid losing the essence of human identity and creativity in the face of technological advancement.